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Facts Feelings Ask Assertive Tell Assertive ? Quick Decisions ? No Detail ? Energetic ? Slow Decisions ? Relationships ? Relaxed ? Quick Decisions ? No Time Wasting ? Control ? Slow Decisions ? Detailed ? Calm Opposites Don’t Attract Using Awareness Of Behavior Styles To Negotiate More Effectively “In order to be an effective negotiator, we must: ? Learn to recognize differences among our colleagues and their behavior styles ? and adjust our own behavior to negotiate more effectively.” by Jacqueline L. Miller, ., Purchasing Product Manager Hennessy Industries Direction ?Two Definitions ?Four Personalities ?Six Step Process Process Steps 1. Describe Positions 2. Offer to Negotiate 3. Invent Options 4. Evaluate Alternatives 5. Pick the Best 6. Plan Implementation Process Steps 1. Describe Positions – Look for interest behind position – The more discussion, the more understanding Covey Quote The Fifth Habit – Seek first to understand . . .