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e for scope ? Documenting all assumptions (municated to the client) ? Establishing / maintaining a suitably detailed work plan ? Establishing / maintaining a performance measurement process ? Implementing a client acceptance process ? Having an ‘Issue Resolution’ process ? Maintaining progress reports and meeting minutes What is Quality Management? ? Organise all relevant documentation created during the project (. milestone plan, responsibility matrix, contract, performance measures the IPP) ?Decide on a means of categorising the