【正文】 ters are also being sent by my professors. I do not have the funds to finance my education?？煞秩蟛糠郑阂圆糠肿晕医榻B并講明詢問(wèn)目的。結(jié)尾部分真誠(chéng)地感謝對(duì)方。其常用套語(yǔ)有：引言：As a student at... university, Iam preparing for... Your answers to the questions below would help me... As we are particularly interestedin... , we should be grateful if you would kindly... 發(fā)展：Could you please send me the relevant information and application form?結(jié)尾：Your answer will contribute to my project. Iwould appreciate receiving your answer by... ( time ).范例1：Directions:You are preparing for an English test and are in need of some reference books. Write a letter to the sales department of a bookstore to ask for:1) detailed information about the books you want, 2) methods of payment, 3) time and way of delivery.Dear Sir/Madam,As a student preparing for TOEFL in the ing May, I am writing to ask if you have Approaches to TOEFL written by Professor Wang Siming and published by University College Press in 2004.If you have the book for sale, I’d like to mail order it and please let me know if I can pay for it by money order or MasterCard.I’d appreciate it if you could send me the book at your earliest convenience by EMS to the following address:Li MingRoom 239, Student Dormitory No. 11West Campus, Baoshan UniversityBaoshan, 103008Thank you for your consideration. Yours truly, Li Ming范例2：Directions:You are doing a research project on the future of the printing industry. Write a letter to the industry market analyst Mr. Wang to ask for:1) the challenges the industry is facing 2) the role of technologies 3) the trend in the industry Dear Mr. Wang:As a student at Beijing College of printing, I am currently doing a research project on the future of the printing industry. I feel that an inside view of the market situation at this time is necessary for me to have a convincing conclusion so I am eager for your suggestions. Would you please spare a few minutes answering a few questions about the market for printing industry?1．In general，what challenges is the printing industry facing at this time, and what types of strategies are being used to meet them?2．What types of technologies are important to this industry at present and what technologies do you feel will play an important role in the near future?3．Do you think that this industry will experience growth in the future, and, if so, what trends do you expect to see occurring?If you would kindly take the time to answer these questions, I’d venture to hope you can reply it before the end of Aprilthe deadline of my report. Thank you in advance for your attention to my request.Sincerely, Li Ming（5）投訴信投投訴信是因?yàn)閷?duì)服務(wù)、商品等不滿而向諸如商店、廠家、消費(fèi)者協(xié)會(huì)等相關(guān)負(fù)責(zé)機(jī)構(gòu)寫的信件。因此投訴信的內(nèi)容可包括：1)反映問(wèn)題。2)說(shuō)明由此問(wèn)題所帶來(lái)的不便、比如時(shí)間或精神上的損失等，內(nèi)容要實(shí)事求是。4)結(jié)尾既要提出希望，比如要求對(duì)方盡快解決問(wèn)題，同時(shí)又要為對(duì)方做出的努力表示感謝，這樣對(duì)方才可能以積極的態(tài)度處理并解決你的問(wèn)題。其常用套語(yǔ)有：引言：I am returning... which Ibought from your store in... (time).Imust plain about... 發(fā)展：This has put us to great inconvenience.Therefore, Iam returning... and would greatly appreciate if you could replace it.結(jié)尾：We hope that you will understand our expectation of the pensation for our damaged goods.Iwould be grateful if this matter would have your immediate attention.Having been given your excellent reputation, Iam sure you will do everything possible to... 范例：Directions: You bought a pair of tennis bats (item 6542951) from website. When you received them, you found they were used with dirt all over around and a small tear in the handle. Write a letter to the customer service manager of the store to1) tell him about the used bats 2)ask for a refund Dear Sir or Madam: I have recently ordered a new pair of tennis bats (item 6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it I saw that the bats were used. They had dirt all over around and there was a small tear in the handle. My order number is AF26168156. To resolve the problem, I would like you to credit my account for the amount charged for my bats, I have already went out and bought a new pair at my local sporting goods store so sending another would result in me having two pairs of the same bat