【正文】 ls.(moderate)Chapter 2 – Management Yesterday and TodayTrue/FalseAccording to Adam Smith, division of labor was an important concept. True (easy)In the Industrial Revolution, machine power began substituting for human power. True (easy) “Principles of Scientific Management” was written by Frederick Taylor. True (moderate)Frank Gilbreth’s bestknown contribution to scientific management concerned selecting the best worker. False (moderate)Frederick Taylor is most associated with the principles of scientific management. True (easy)One could say that Fayol was interested in studying macro management issues, whereas Taylor was interested in studying micro management issues. True (moderate)Bureaucracy, as described by Weber, emphasizes rationality and interpersonal relationships. False (moderate)Decisions on determining a pany’s optimum inventory levels have been significantly influenced by economic order quantity modeling. True (moderate)Barnard, Follet, Musterberg, and Owen are all theorists are associated with the early organizational behavior approach. True (moderate)Multiple ChoiceAdam Smith39。s job implies that decisions and actions taken in one organizational area will impact other areas. a. systems (moderate) b. contingency c. conceptual d. functional e. environmentalWhich of the following best describes the concept that management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter what country they’re located in?a. the partiality of managementb. the segmentation of managementc. the universality of management (moderate)d. the cultures of managementScenarios and QuestionsThe Busy Day (Scenario)Don Eskew, plant manager at Control Systems, Inc., sighed as he sipped his first cup of coffee at 5 . and read his agenda for the day. He is giving two pany tours in the morning。Chapter 1 – Introduction to Management and OrganizationsTrue/False QuestionsThe four contemporary functions of management are planning, organizing, leading, and controlling. True (easy)Effectiveness refers to the relationship between inputs and outputs. False (moderate)Efficiency is often referred to as doing things right. True (moderate)When managers meet organizational goals, they are efficient and effective. False (difficult)According to Mintzberg’s management roles, the informational role involves receiving, collecting, and disseminating information. True (moderate)Technical skills bee less important as a manager moves into higher levels of management. True (moderate)The systems perspective underscores and emphasizes the fact that organizations are different, face different circumstances, and thus may require different ways of managing. False (moderate)Multiple Choice_____________ are organizational members who integrate and coordinate the work of others. a. Managers (easy) b. Team leaders c. Subordinates d. Operatives e. AgentsTypically, in organizations it is the _____________ who are responsible for making organizational decisions and setting policies and strategies that affect all aspects of the organization. a. team leaders b. middle managers c. firstline managers d. top managers (easy) e. subordinates_____________ distinguishes a managerial position from a nonmanagerial one. a. Manipulating others b. Concern for the law c. Increasing efficiency d. Coordinating and integrating others39。 work (moderate) e. Defining market shareWhich of the following is NOT an example of a decisional role according to Mintzberg?a. spokesperson (moderate)b. entrepreneurc. disturbance handlerd. resource allocatore. negotiatorWhich of the following skills are more important at lower levels of management since these managers are dealing directly with employees doing the organization’s work?a. human skillsb. technical skills (easy)c. conceptual skillsd. empirical skillsUnderstanding building codes would be considered a _____________ skill for a building contractor. a. human b. technical (easy) c. conceptual d. empirical e. functionalWhich of the following phrases is best associated with managerial conceptual skills? a. decisionmaking (easy) b. municating with customers c. motivating subordinates d. product knowledge e. technical skillsAccording to the text, _____________ are not influenced by and do not interact with their environment.a. open systemsb. closed systems (easy)c. flextime systemsd. reverse systemse. forward systemsThe _____________ view of a manager39。 the first to a newspaper reporter who is writing a story on the new plant expansion and has several questions, and the second to a group of Control Systems, Inc., managers from the east coast. He then has a meeting with unit manager, Phil Johnson, to discuss Phil39。s, The Wealth of Nations, put forth that the primary economic advantage by societies would be gained from which of the following concepts? a. management planning and control b. onthejob training c. union representation d. fair employment legislation e. division of labor (difficult)Which of the following is not one of the four management approaches that grew out of the first half of this century? a. scientific management b. general administrative c. organizational behavior d. systems approach (easy) e. quantitativeAccording to the text, probably the bestknown example of Taylor’s scientific management was the ______________ experiment.a. horse shoeb. pig iron (moderate)c. blue collard. fish tankWhich of the following is NOT one of Taylor’s four principles of management?a. Develop a science for each element of an individual’s work, which will replace the old ruleofthumb method.b. Scientifically select and then train, teach, and develop the