【正文】 ns for the entire organization are required by management. The training plan is fully documented and includes all new hires, transfers and 。 Management is aware of the need for training in quality tools and to address knowledge SCORE 3: Training for new hires and transfers exist in some areas of the business. 為新員工入職而培訓和中轉(zhuǎn)存在某些地區(qū)的業(yè)務然而，沒有證明的培訓計劃 No training plan exists. 沒有培訓計劃的存在SCORE 2: All quality goals are being met and trends are positive. For any trends that are below goal, there are corrective actions in place to address the ，對于任何的趨勢低于目標，都能在適當?shù)臅r候糾正過來去解決問題 There is a particularly effective system for municating quality data and customer expectations/requirements to employees. 存在一種特別有效的系統(tǒng)對于溝通質(zhì)量數(shù)據(jù)和客戶的期盼/需求 Quality metrics have goals and these goal lines are shown on the measurement and trend charts. Progress to these goals and trends are measured and reported 。 Goals are developed using past quality performance and customer requirements/ expectations (such as: scorecards, satisfaction data, etc.).目標是開發(fā)利用過去的質(zhì)量指標和客戶的需求/期盼（比如|：積分卡，滿意度等等）這些是傳達給員工。 There is an effective quality data munication method in use by nearly all major areas of the organization. 有一種有效的質(zhì)量數(shù)據(jù)溝通方法幾乎被所有專業(yè)領域的機構所使用 Some organizations have begun using and municating this information. 一些組織已經(jīng)開始使用和溝通這些資料 There is not a system to monitor progress, measure trends, or to municate quality data to the employees of the organization. 沒有一個系統(tǒng)去監(jiān)督項目進展，衡量動態(tài)，或溝通品質(zhì)資料去給組織的雇員SCORE 2: There is evidence that all corrective actions are closed or are being actively worked on. 有證據(jù)表明，所有的糾正行動已經(jīng)關閉或正在積極努力 Metrics utilized to track the quality management system internal assessment program are showing positive measurable results. 計量用來跟蹤質(zhì)量管理體系內(nèi)部評估計劃理想的可衡量的結果SCORE 5: Assessment results are part of a closed loop corrective action process. 評估結果是閉環(huán)糾正行動的進程的一部分 Records and schedules pertaining to the quality management system internal assessment program are quality records and are collected, retained, and dispositioned per the quality record procedure. 記錄和收集 記錄和時間表有關的質(zhì)量管理體系內(nèi)部評估程序的質(zhì)量，保留，布置每個程序的質(zhì)量記錄SCORE 4: Management is reviewing the results of the quality management system internal assessments and assigning resources for corrective action. 管理者根據(jù)內(nèi)審報告內(nèi)部評估和分配資源 The assessments are being scheduled from a master schedule. Assessors are sufficiently trained and independent of the area assessed. 評估正在從總表中計劃。 Management has established a documented procedure for conducting quality management system internal assessments in some major areas of the business. Some of Management is being proactive in providing resources to expand the internal assessment process to key areas of the business. 在一些主要區(qū)域已建立了一個記錄程序進行質(zhì)量管理體系內(nèi)部評估。 Some corrective action is taking place based on the results of the assessments. 一些糾正行為的基礎上得到的評估結果 No evidence of a quality management system internal assessment program exists. 沒有證據(jù)表明質(zhì)量管理體系內(nèi)部評估計劃的存在SCORE 2: Organization’s QMS is designed to meet the requirements of ISO 9001:2000/TL9000H (Quality Manual).組織的質(zhì)量體系符合ISO 9001:2000/TL9000H 。Score: 4Organization’s QMS is grouped into business processes to have customer advocacy role. Department responsible in these process areas maintains all procedures to define responsibilities, activities and implementation of QMS requirements. 組織的質(zhì)量管理體系在團隊實現(xiàn)中，正如客戶所提倡的。 The role of the Quality function is well recognized and supported by all levels of management. (質(zhì)量管理架構方面是廣為承認的和支持各個級別的管理的) Senior Management regularly reviews effectiveness of the closed loop corrective action process. (高層管理定期回顧閉環(huán)糾正措施過程的效果) The Quality function takes a leadership role in promoting the Six Sigma process, total customer satisfaction, and cycle time improvement. (推進六西格瑪管理理念的過程，使客戶完全滿意和完成任務所須時間周期持續(xù)改進，質(zhì)量管理架構呈現(xiàn)領導作用。 Quality function clearly serves in the customer advocacy role. ( 質(zhì)量管理架構清晰服務于客戶管理角色) Procedures exist which provide for an escalation process to delay a product not deemed ready for release. ( 對于防止升級過程中產(chǎn)品未準備好、延遲發(fā)放產(chǎn)品需要做的流程) Continuous improvement activities have been initiated. ( 持續(xù)改進活動已經(jīng)啟動。 In addition to ISO 9000, the organization has or has plans to pursue a higher level quality certification or award (such as TL9000, Malcolm Baldridge National Quality Award, etc.). .(除ISO9000質(zhì)量管理體系認證之外，供應商已經(jīng)或者打算申請更高水平的質(zhì)量證書或授權(如TL9000，美國波多里奇國家質(zhì)量獎等。) Organization has obtained ISO9000 certification and other nationally recognized quality certifications. .( 組織取得ISO9000質(zhì)量管理體系認證和其他國家承認質(zhì)量認證。 Continuous improvement activities have not been initiated. .( 持續(xù)改進活動未曾啟動) Organization has obtained ISO9000 certification. (組織取得ISO9000質(zhì)量管理體系認證) Responsibilities (質(zhì)量管理架構和職能)Is there a Quality function or organization which provides customer advocate guidance to the total organization, and is this position fully supported by management? Is the organization’s quality management system properly documented, maintained and implemented? (是否有一個質(zhì)量管理架構或機構提供客戶主張引導到整個組織,和經(jīng)由管理這個狀態(tài)是否十分符合現(xiàn)狀?是否機構的質(zhì)量管理體系擁有適當?shù)淖C明,保持和執(zhí)行?)SCORE 1:（整理，整頓，清潔，規(guī)范，維持）A/I自動接入Automated insertion自動接入Box X parameter標記 x 的參數(shù)Critical characteristics. （關鍵的特征）DMAIC定義、測量、分析、改善和控制A six sigma problem solving process utilizing the steps: Define, Measure, Analyze, Improve, and Control.（六標準差問題解決過程中基本利用的步驟:定義、測量、分析、改善和控制）DOE實驗設計Design of Experiments（實驗設計）Drill Deep Drill Wide深入分析方法A method used along with 8D to identify root cause and implement permanent corrective actions across similar areas and/or processes.（一種方法是隨著8D一同識別根本的原因在相似的區(qū)域和/或過程中永久的實施并糾正的措施）ECN設計變更Engineering Change Notice（工程變動通知）ESD靜電防護Electro static Discharge靜電防護FMEAFailure Mode and Effects Analysis（故障模式和效果分析）GRamp。計劃和執(zhí)行都十分的徹底）Definitions, Terms, and Acronyms:Customer客戶Refers to customer(s) of the organization being audited. (Motorola or other customers) 引用客戶審核的組織。 Preventive Maintenance System量具校準和維護25. Continuous Improvement持續(xù)改進Use the ED12695 Quality System Assessment Scori