【正文】 Some statistical data is being collected from a few critical operations/processes.(從幾個關(guān)鍵的操作/工序收集一些統(tǒng)計數(shù)據(jù)) There is no evidence of statistical data being collected to determine the capability of operations and processes used to produce new products.(統(tǒng)計數(shù)據(jù)被收集以確定是否有能力和程序用來生產(chǎn)新的產(chǎn)品。) Comments / Objective Evidence:Score: 4Supplier qualification procedure QA010 defines the process of selection, evaluation and qualification of a potential supplier in supplying direct materials. Supplier qualification is divided into 2 parts, 1. ponent/part qualification which is done by CQE, refer to QP3531, 2. on site qualification conducted by SQE using Emerson supplier audit checklist ESAC200704B, passing score 70%.60% spend suppliers are on scorecard. Scorecard procedure SQGA003004. Scorecard criteria – quality 20%, delivery 20%, price 20%, service 20% amp。 Certification of suppliers has resulted in quantified cost savings.( 認(rèn)證的供應(yīng)商成本節(jié)約) 組織和他們的供應(yīng)商作為合作伙伴協(xié)同工作存在整個生產(chǎn)過程中)) Onsite supplier audits are conducted. Documented meetings are held regularly with suppliers to review performance and progress on corrective actions.(供應(yīng)商進(jìn)行審計。 The supplier quality improvement program is exceptionally well defined.( 供應(yīng)商質(zhì)量改進(jìn)計劃是極其明確的。 There is evidence that the supplier improvement activities are having positive results on total cost of quality and improved product quality.( 證據(jù)表明供應(yīng)商改進(jìn)活動對總成本的花費和提高產(chǎn)品質(zhì)量的有積極作用。 There is a defined early supplier involvement program that is used with many key suppliers.( 界定早期供應(yīng)商參與計劃。) Most of the organization’s suppliers are active in the supplier quality improvement program. Quality performance monitoring through scorecards or similar method is utilized.( 大多數(shù)組織的供應(yīng)商積極參與供應(yīng)商質(zhì)量改進(jìn)計劃。 Records pertaining to quality and performance improvement programs with suppliers and supplier certification are retained as quality records.( 記錄有關(guān)的質(zhì)量和性能改進(jìn)計劃與供應(yīng)商和供應(yīng)商的認(rèn)證保留質(zhì)量記錄。 A policy exists which allows customer verification of supplied material. It is part of the purchasing agreement/order, if required. (讓客戶核查提供材料的政策是購買協(xié)議/訂單的一部分，如果需要的話。 Most areas of the business participate in the program and some suppliers have been certified. (大多數(shù)地區(qū)參加該項目和一些供應(yīng)商已被認(rèn)證。 The organization’s procured products and services quality improvement program includes supplier certification procedures and criteria. (該組織的采購產(chǎn)品和服務(wù)質(zhì)量改進(jìn)計劃包括供應(yīng)商的認(rèn)證程序和標(biāo)準(zhǔn)。 Some managers are supportive of supplier quality improvement efforts.( 供應(yīng)商一些管理人支持并努力改進(jìn)質(zhì)量。 Some major areas of the business actively utilize this program with their key suppliers. (一些主要地區(qū)積極利用這一計劃確定主要供應(yīng)商。 A program has been defined for the continuous quality improvement of procured products and services. (為質(zhì)量持續(xù)改進(jìn)的產(chǎn)品和服務(wù)的采購項目已被確定。 A few areas of the business are working with specific suppliers to improve the quality of procured products. (少數(shù)地區(qū)正在與特有供應(yīng)商的品質(zhì)提高而采購產(chǎn)品。 There is no supplier improvement program. (沒有供應(yīng)商的改進(jìn)計劃)SCORE 2: PSO documents are not tracked previously. Some processes quality data are manually tracked while some is tracked by in line quality system. 6. Supplier Certification Program（供應(yīng)商確認(rèn)程序）Is there an effective supplier certification program or equivalent supplier continuous quality improvement program?( 是否供應(yīng)商有一個有效的認(rèn)證計劃或持續(xù)質(zhì)量改進(jìn)計劃？) (This question refers to how the organization being audited manages its suppliers.)( 本問題涉及組織其供應(yīng)商如何被審計管理。目的是一流的新產(chǎn)品設(shè)計周期時間縮短而加大競爭優(yōu)勢，將新產(chǎn)品推向市場。)))))SCORE 5: ))) ) )SCORE 4: )) There are a few examples of well planned and successful new product/ technology/ service development projects. Quality objectives and responsibility for implementation are defined.(良好的規(guī)劃和成功的新產(chǎn)品/技術(shù)/服務(wù)發(fā)展項目。 The policies require clear and plete project plans to be documented with appropriate quality objectives and responsibilities for implementation are defined.( 政策要求有清晰、完整的項目計劃與適當(dāng)?shù)馁|(zhì)量目標(biāo)記錄和確定的責(zé)任。 Management involvement in reviewing and tracking new product/technology/service launch activities is not evident.( 參與式管理在回顧和跟蹤新產(chǎn)品/技術(shù)/服務(wù)中不明顯。然而,這些政策缺乏相應(yīng)的批準(zhǔn)和質(zhì)量目標(biāo)界定。) No evidence for the above exists for new product/technology/service launches. (沒有證據(jù)說明上述新產(chǎn)品/技術(shù)/服務(wù)新產(chǎn)品投產(chǎn))SCORE 2: )f. PPAP, PSO, Design for Manufacturability (DfM) documentation, as required by Motorola.( 摩托羅拉公司所要求的生產(chǎn)件批準(zhǔn)程序，PSO，針對生產(chǎn)設(shè)計的文件。)d. Quality data collection system or software to monitor the internal yield and performance metrics.( 質(zhì)量數(shù)據(jù)采集系統(tǒng)或設(shè)備監(jiān)控內(nèi)部的產(chǎn)量和性能指標(biāo)。)b. Capability of receiving customer data, prints, specs and art work using industry standard software.(客戶數(shù)據(jù)接受、版本、規(guī)格和工藝采用工業(yè)標(biāo)準(zhǔn)設(shè)備的能力。這個計劃包括了各種各樣的統(tǒng)計問題求解工具,包括但不限于,帕累托圖表、因果圖表、分層抽樣、先進(jìn)的解決問題的方法,為可制造的關(guān)鍵的特性作標(biāo)識,等等 Comments / Objective Evidence:Score: 4GPADM00000105 Employee Training and Development procedure is available. Training plan is established and yearly reviewed to ensure need and scope of training has been established. Applicable trainings are provided in the training plan depending on the impact on the activities to product quality. Fundamental concepts of continual improvement, problem solving and customer satisfaction are included such as GRamp。 Training effectiveness measures clearly demonstrate a positive impact of training in acplishing business and customer satisfaction objectives. 培訓(xùn)效果明顯證明一個積極主動培訓(xùn)完成業(yè)務(wù)和客戶滿意度的目標(biāo)The training plan is updated as new training needs are identified. The program includes a variety of statistical problem solving tools including and not limited to。SCORE 5: 特別的,GRamp。 GRamp。 All appropriate employees have received process improvement training that includes statistical problem solving。 Training plans and progress are reviewed regularly by all levels of management. 培訓(xùn)計劃和進(jìn)度是有規(guī)律的復(fù)習(xí)各層的管理 A training program with a full curriculum and plete training records is implemented across all areas of the organization. 一個裝滿課程的培訓(xùn)計劃和完成培訓(xùn)記錄在所有區(qū)域的執(zhí)行機構(gòu)R)，統(tǒng)計過程控制（SPC），故障模式和效果分析(FMEA), 控制計劃和8D解決的問題應(yīng)該適當(dāng)?shù)淖鳛閱T工培訓(xùn)課程的一部分SCORE 4: Gauge Repeatability and Reproducibility (GRamp。 Training plans generally tie to business and quality Annual training pla