【正文】
ay, and it couldn’t adapt the fast development requi rement of the updating aircraft team and extending airways, market deploitation and so on. So, it is necessary that each airline in our country reconstruct their system operation control model This thesis analyse operation flow Of Xiamenairline’ s System Operations Control,and study flow question: 1. The basic concept of the airline’s System Operations Control 2. Analyse the actuality and question on basic operation flow of the Airlines’ System Operations Control3. Operation flow reconstruction Of Xiamenairline’s System Operations Control 4. Organization and structure adjusting Of Xiamenairline’s System Operations Control 5. Information system’s reconstruction of Xiamenairline’s System Operations Control key tache 6. Cooperating programming of Xiamenairline’s System Operations Control manpower resourceAt last, Thesis bring forward the application project of Xiamenairline’s System Operations Control: building the System Operations Control which contact flight operation department, flighting, steward, market and sale, maintain, freight, transit, delicatessen, finance, filiale and base tight, encircle flight dispatch as mand and correspond center, through information technology, puter munication technology, work technology, database technology. Bring out the relevant anization and structure adjusting and cooperating programming manpower resourceThe purpose of this thesis study is try its best to offer reference of increasing operation control and management level in our country civil aviation Key words: AviationOperational Controloperation flow2 目 錄 1. 引言 ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????1 航 空 公 司 系 統(tǒng) 運 行 控 制 SOC 的 基 本 理 論 和 概念 ?????????????????????????????????????1 運 行 控制 ??????????????????????????????????????????????????????????????????????????????????????????????1 運行控制的質(zhì)量指標(biāo) ??????????????????????????????????????????????????????????????????????????2 航 空 公 司 系 統(tǒng) 運 行 控制 ???????????????????????????????????????????????????????????????????????3 航空公司運行控制業(yè)務(wù)流程改造研究的背景和重要意義 ???????????????????????4 中國民航規(guī)章的要求 ??????????????????????????????????????????????????????????????????????????4 民 航 運 行 保 障 和 發(fā) 展 的 需要 ???????????????????????????????????????????????????????????????5 本 文 研 究 的 基 本 內(nèi) 容 和 方法 ??????????????????????????????????????????????????????????????????????5 2. 系統(tǒng)運行控制 SOC 基 本 流 程 的 現(xiàn) 狀 和 問 題 分析 ?????????????????????????????????????????????????7 國 內(nèi) 外 航 空 公 司 SOC 概況 ????????????????????????????????????????????????????????????????????????7 國 外 航 空 公 司 SOC 流程模式 ?????????????????????????????????????????????????????????????7 國 內(nèi) 航 空 公 司 SOC 流程模式 ?????????????????????????????????????????????????????????????8 廈們航空公司 SOC 的基本流程 ????????????????????????????????????????????????????????????????8 廈航 SOC 的流程模式 ?????????????????????????????????????????????????????????????????????????8 廈航 SOC 信 息 系 統(tǒng) 的 流 程 管理 ???????????????????????????????????????????????????????11 廈們航空公司 SOC 現(xiàn)有流程的問題分析 ???????????????????????????????????????????????14 流 程 環(huán) 節(jié) 錯 綜 復(fù)雜 ????????????????????????????????????????????????????????????????????????????14 組 織 結(jié) 構(gòu) 龐 大 冗余 ????????????????????????????????????????????????????????????????????????????15 配 套 系 統(tǒng) 陳 舊 單一 ????????????????????????????????????????????????????????????????????????????15 3. 廈 門 航 空 公 司 SOC 流程改造 ?????????????????????????????????????????????????????????????????????????????17 流 程 改 造 的 原 則 和 方法 ???????????????????????????????????????????????????????????????????????????17 流程改造的原則 ?????????????????????????