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【正文】 DIRECTIVE BEHAVIOR (High) (High) (Low) S U P P O R T I V E B E H A V I O R 9 Subordinate’s Development Level ? Competence: Task, Knowledge and Skills ? Commitment: Motivation and Confidence 15 Levels of Development ? D1 “Enthusiastic Beginner” ? D2 “Disillusioned Learner” ? D3 “Reluctant Contributor” ? D4 “Peak Performer” Levels of Development D1 Low Competence, High Commitment “Enthusiastic Beginner” Levels of Development D2 Some Competence, Low Commitment “Disillusioned Learner” Levels of Development D3 Moderate to High Competence, Variable Commitment “Reluctant Contributor” Levels of Development D4 High Competence, High Commitment “Peak Performer” 15 Levels of Development ? D1 Low Competence, High Commitment “Enthusiastic Beginner” ? D2 Some Competence, Low Commitment “Disillusioned Learner” ? D3 Moderate to High Competence, Variable Commitment “Reluctant Contributor” ? D4 High Competence, High Commitment “Peak Performer” Development Level is Task Specific! 18 S3 S1 S4 S2 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior High Directive and High Supportive Behavior High Supportive
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