溝通技巧英文ppt課件(參考版)
2025-01-08 03:19本頁(yè)面
【正文】 S = SIMPLE COMMUNICATION SKILL COMMUNICATION SKILLS. 。 avoid any distraction. Maintain eye contact. Conformity of feelings. Listen for Central Ideas. Match body language amp。 when you change your behaviour, you change your attitude。 when you change your belief, you change your expectations。 Silence are two most powerful tools………. Smile is the way to Solve many problems……… Silence is the way to avoid many problems………… COMMUNICATION SKILLS. : ? Using the word AUDIENCE as an acronym: A nalysis : Who are they? How many will be there? ? U nderstanding: What is their knowledge of the subject? ? D emographics: What is their age, sex, educational background? ? I nterest: Why are they there? Who asked them to be there? ? E nvironment : Where will I stand? Can they all see amp。 Attitude . 5. Environment. 6. NonVerbal Communication. 7. UnClarification Assumptions. 8. Improper Timings. 9. Filtering. 10. Size of Audience. COMMUNICATION SKILLS. PERCEPTION GUESS THE AGE OF WOMAN? COMMUNICATION SKILLS. PERCEPTION COMMUNICATION SKILLS. ? Misunderstanding arise due to: Problems in Developing the message. Problems in Transmitting the message. Problems in Receiving the message. Problems in Understanding the message. SECRETS OF COMMUNICATION COMMUNICATION SKILLS. SECRETS OF COMMUNICATION Misunderstanding! COMMUNICATION SKILLS. SECRETS OF COMMUNICATION ARC COMMUNICATION C A AFFINITY R REALITY COMMUNICATION SKILLS. COMMUNICATION SKILLS ? When Communication Fails: Mistakes are made. Misunderstanding Occur. Time is wasted. Problems are created. Relationships are strained. Orders are lost. Information is incorrect COMMUNICATION SKILLS. COMMUNICATION SKILLS ? When Communication Fails: Instruction bee misleading. Reality is distorted. Confusion arises. Opportunities are missed. Problems plain. Customers change suppliers. COMMUNICATION SKILLS. COMMUNICATION SKILLS ? Possible causes of Communication failure: 1. Lack of structure in the presentation. 2. Unexplained abbreviations, terms,acronym etc. 3. Too much or not enough detail. 4. Lack of defined goal. 5. Lack of sufficient proof, examples or analogies. 6. Failure to control time. 7. Over use or poor use of individual aids. 8. Failure to handle question’s well. COMMUNICATION SKILLS. C o m m u n i c a ti o n 8 0 %O th e r A c ti v i ti e s 2 0 %COMMUNICATION SKILLS INVOLVEMENT OF COMMUNICATION IN PERSONAL LIFE. COMMUNICATION SKILLS. COMMUNICATION SKILLS. ENTHUSIASM CHEERFULNESS STRONG INTEREST CONSERVATION BOREDOM ANTAGONISM ANGER COVERT HOSTILITY FEAR. GRIEF. APATHY. SECRETS OF
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