【正文】
D Support ? DC Support –“Not our core petency” ? New packaging ? Capital investment Results ? Successful implementation ? Millions saved ? Service levels increased ? Packaging won awards ? Best practice spread to other HP divisions Supplier Integration ? Competitive forces are driving firms to integrate suppliers into product development ? Spectrum of Supplier Integration – None – White Box – Informal integration – Grey Box – Formal integration, with collaborative teams – Black Box – Interface requirements are given, product is returned ? 外包非核心的業(yè)務(wù)流程 – 供應(yīng)商的參入程度的影響 ? 利用供應(yīng)商的能力,改進產(chǎn)品設(shè)計與工藝流程 ? 參與程度 – 零 ? 供應(yīng)商沒有參與 – 白箱 ? 非正式合作,向供應(yīng)商咨詢有關(guān)產(chǎn)品設(shè)計和說明書 – 灰箱 ? 正式參與,與供應(yīng)商的工程師一起開發(fā)產(chǎn)品 – 黑箱 ? 對供應(yīng)商提交產(chǎn)品要求,供應(yīng)商獨立設(shè)計開發(fā) Supplier Integration ? What approach is appropriate? – Determine internal petencies – Determine product development needs – Identify external development and manufacturing needs ? If future products have ponents that require external expertise and can be separated from other ponents, a black box approach makes sense. ? If ponents cannot be separated, a grey box approach makes sense. ? If some expertise can be found in house, a white box approach might make sense. The “Bookshelf” Approach ? Monitor the development of new technologies ? Follow suppliers that have developed expertise ? When appropriate, integrate these new technologies ? This balances the advantages and disadvantages of being on the cutting edge: – No need to gain experience with the technology, because suppliers are doing this for you. – Can introduce the technologies when needed. Mass Customization ? The delivery of a wide variety of customized goods at low cost ? The key is modular products and processes, so that customer requests can be met ? 傳統(tǒng)的方式 –大量生產(chǎn) ? 少量產(chǎn)品,低成本,大量生產(chǎn) –單件生產(chǎn) ? 靈活,特制 ? 大規(guī)模定制化 –低成本,快速,高效向顧客運送各種定制的產(chǎn)品和服務(wù) –關(guān)鍵 ? 自治,技能高的員工 ? 模塊化的柔性業(yè)務(wù)流程 ? An advanced supply chain is essential ? This is particularly true when “modules