【正文】
Presented by Zhou Yanfeng Business School, Zhongshan University 1 principles of MARKETING Chapter 3 The Marketing Environment Presented by Zhou Yanfeng Business School, Zhongshan University 2 Chapter Objectives ? Describe environmental forces ? Describe demographic and economic impacts ? Identify trends in natural and technological environments ? Explain key changes in politics and culture ? Discuss how panies react to their marketing environme t Presented by Zhou Yanfeng Business School, Zhongshan University 3 Marketing Environments The factors and forces outside marketing’s direct control that affect marketing management’s ability to develop and maintain successful transactions with its target customers Presented by Zhou Yanfeng Business School, Zhongshan University 4 Microenvironment: The Company ? Marketing success depends on others: ? Other departments in the firm ? Suppliers ? Marketing intermediaries ? Customers ? Competitors ? Relevant publics Presented by Zhou Yanfe