【正文】 ppropriate capabilities (based on appropriate education, training, skills and experience) and enable them to do their work. 培訓、意識和能力 Train ,consciousness and ability 對從事影響與要求的符合性活動人員的現(xiàn)有能力和公司發(fā)展要求的預期能力進行比較分析，確定人員所必要的能力，制定培訓計劃或招聘計劃。Conduct a parative analysis on staff’s existing capacity and the expected ability the pany requests for developing. In order to determine staff’s necessary ability and to draft training programs or recruitment plans.，提供培訓或采取其他措施以獲得所需的能力 ：對影響產(chǎn)品與要求的符合性的崗位，所有新上崗或調整工作的人員應接受崗位培訓。Applicably, provide training or take other measures to get the ability needed: as to the posts that impact products and the pliance of requirements, all new staff or the adjusted should accept job training. 人力資源部負責通過面試、筆試、實際操作等方式驗證培訓效果，確認是否達到培訓計劃所制定的目標。Human Resources check the results of training through interviews, written tests, practical operations etc., to confirm whether the training program goals are achieved. 、驗證方法、實施記錄和員工的教育培訓和崗位資格認可記錄，由人力資源部按《記錄控制程序》規(guī)定執(zhí)行，并作為改進培訓效果的依據(jù)。Training programs, authentication methods, the implementation of records and staff education and job training, accreditation records, from the Human Resources Department press record control procedures provisions, and as a basis for improving training effectiveness.注：在質量管理體系中承擔任何任務的人員都可能直接或間接地影響產(chǎn)品與要求的符合性。Note: Any person works in the quality management system may, directly or indirectly affect product and conformity with requirements. 設施 Facility 公司為實現(xiàn)產(chǎn)品的符合性，識別并提供工作場所、各種生產(chǎn)、辦公、檢測設備及支持性服務（如運輸、通訊或信息系統(tǒng)）等設施。To achieve products’ pliance, the pany identifies and provides the workplace, a variety of productions, office, test equipments and support services (such as transport, munication or information systems) and other facilities. 工作環(huán)境 Work environment 技術處、制造處、品保處識別產(chǎn)品實現(xiàn)過程中影響產(chǎn)品與要求的符合性的工作環(huán)境；生產(chǎn)部提供和維護這種環(huán)境。Engineering department, Production department and Quality department identify the work environment that influences product and conformity with the requirements in the products realization process。 Production department provides and maintains this environment.注：術語“工作環(huán)境”是指工作時所處的條件，包括物理的、環(huán)境的和其他因素（如噪音、 溫度、濕度、照明或天氣）。Note: The term working conditions means conditions under work, including physical, environmental and other factors (such as noise, temperature, and humidity, lighting or weather). 支持性文件 Supportive documents《培訓控制程序》 《溝通與申訴程序》 Human Resource Control Procedures, Training Control Program, Infrastructure Management Procedures , Communication and Complaint Procedure. Production realization 實現(xiàn)過程的策劃 Plans for realization process 職責 Dutyh總經(jīng)理擁有對產(chǎn)品策劃的批準權,管理者代表負責職能部門的過程策劃；h相關部門對歸口管理的過程進行實施。GM has the right of approval authority for product planning. Management representative is responsible for the process of planning in functional departments。Relevant departments conduct the process of the centralized management by special departments. 控制要求 Requirements for control公司應策劃和開發(fā)產(chǎn)品實現(xiàn)所需的過程，產(chǎn)品實現(xiàn)的策劃應與質量管理體系其他過程的要求相一致 。在對產(chǎn)品實現(xiàn)進行策劃時，組織應確定以下方面的適當內(nèi)容：產(chǎn)品的質量目標和要求；針對產(chǎn)品確定過程、文件和資源的需求；產(chǎn)品所要求的驗證、確認、監(jiān)視、測量、檢驗和試驗活動，以及產(chǎn)品接收準則；為實現(xiàn)過程及其產(chǎn)品滿足要求提供證據(jù)所需的記錄；Company should plan and develop the process required during product .Production realization and quality management system should be consistent with the requirements of other processes. In planning product realization, the organization should determine the appropriate content of the following areas: product quality objectives and requirements。 for product, identify needs of process, file and resource。 required verification, validation, monitoring, measurement, inspection and testing activities, and product acceptance criteria。 provide needed evidence of record for the realization of the process and its products.對于常規(guī)的產(chǎn)品、項目、合同或活動，已策劃成現(xiàn)有的體系文件；對于有特殊要求的常規(guī)產(chǎn)品、項目、合同或活動進行策劃形成質量計劃。Conventional products, projects, contracts or activities have been planned into the existing system files. To special requirements for conventional products, projects, or activities, plan to format quality plan .策劃的輸出文件形式應適于公司的運作方式。The output file format should be planning for the pany39。s works. 支持性文件 Supportive documentsNA 與顧客有關的過程 Processes related to customers職責Dutiesl 運營經(jīng)理和技術處與顧客有關要求的協(xié)調；Coordination of relevant requirements between OM , engineering and customers。l BD負責接單，將相關資訊轉交技術處；BD is responsible for receiving orders and pass related information on to Engineering Department。l 客戶服務部和品保處參與與顧客有關的過程；Customer Service and Quality Department participate customerrelated processes。l 技術處負責與產(chǎn)品有關的要求的評審和與顧客溝通工作。Engineering Department are responsible for the assessment of productrelated requirements and municate with customers. 與產(chǎn)品有關的要求的確定Determination of requirements related to the product公司應確定下列與產(chǎn)品有關的要求：Company should determine the following productrelated requirements:a)顧客規(guī)定的要求，包括對交付及交付后活動的要求；Customer requirements include delivery and requirements of postdelivery activities。注：交付后活動包括諸如擔保條件下的措施、合同規(guī)定的維護服務、附加服務（回收或最終處置）等。Note: The postdelivery activities, including measures such as security conditions, contract maintenance services, additional services (recycling or final disposal), etc.b)顧客雖然沒有明示，但規(guī)定的用途或已知的預期用途所必需的要求；Although the customer does not express, the necessary requirements of the regulated use or intended use that already know.c)適用于產(chǎn)品的法律法規(guī)要求；Laws and regulations that are applicable to the product requirements。d)組織認為必要的任何附加要求。Any additional requirements that the organization think them are necessary. 與產(chǎn)品有關的要求的評審Review of requirements related to the product 評審管理Management review客戶服務部負責組織產(chǎn)品評審及與顧客聯(lián)系，對已確定的顧客要求連同組織確定的附加要求實施評審。評審必須在合同簽訂之前進行，確保合同的履行符合顧客要求。Customer Service Department is responsible for organizing product review and contact with customers。 And also review the customer requirements that are decided and the additional requirements that the organizations have decided. Review before signing the contract to ensure the performance of the contract in line with customer requirements. 評審方式Assessment method本公