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g i o n ’ s e ng a g e m e nt s c o re i s 55 % ( 99 %, hi g hest )? T a i w a n ’ s e ng a g e m e nt s c o re i s 77 % ( 82 %, hi g hest v s 39 %, l ow e st )? F o rd L i o H o : 8 2%Al i gnm e n t S c ore? T he re g i o n ’ s a l i g n m e nt s c o re i s 61 % ( 97 % hi g hest ) ? T a i w a n ’ s a l i g nm e nt s c o re i s 63 % ( 83 %, hi g hest vs 48 %, l ow e st )? F o rd L i o H o : 8 3%43 H e w itt A s s o c i a te s 13 [ C lie nt N a m e ]13Ini t i al S W O T Analy s isStrengthWeaknessOpportunityThreats44 H e w itt A s s o c i a te s 14 [ C lie nt N a m e ]14S t re n g t h? G ood rela t ions hip w it h D i rec t M an ag ers em ploy ee s hav e su ff ic ie n t c o ac h ing and f ee dbac k f rom the ir ma nag ers and m ana g ers c ommuni ca te / c asca d e t h e pa ny g oal s cl e arl y to hel p e mploy ee s s et the ir g oal s and ma nag e t h ei r o w n perf ormanc e.? W ork A ct iv it ie s e mploy ee s f ee l th at the y are abl e t o us e t hei r s ki ll s , m ake d ec i s ions and hav e i mpa ct . O utperf orm O the r C ompa nie s b y 28% . ? W ork L i f e Bal an ce em p l o y ee s f ee l th ey are able to appropr ia te ly bala nce w or k/li f e de ma nds . P erha ps a s a res ult of the sem ina rs of f e red to e mploy ee s .45 H e w itt A s s o c i a te s 15 [ C lie nt N a m e ]15I m p r ov e m en t O p p or t u n i t ies? P urp os e i s s tron g at 88% how ev er a n area w her e F ord L io H o is w ea ker tha n o th er Bes t E mploy ers . ? P a y and B ene f it s B est E mploy ers don ’ t pa y more but are bet t er a t c o mmun ic at ing how people ar e pa id and em ploy ee s at B est Emp lo y er c ompani es b el ie v e t h e y are f ai rl y paid.? O ppo rtuniti es 2nd low est are a of s at is f ac ti on, ac ro s s the reg ion empl oy ee s s a y this is import ant . C o mpany s e es this as a dif f ere nti at or ma y w is h to rev ie w al ig nmen t a nd impa ct ? R el a ti ons hips w it h co w ork ers low er tha n B est E mpl o y ers46 溝通 :溝通 :溝通 無遠(yuǎn)弗屆的溝通 ? 跨層級的溝通會議 ? 定期舉辦焦點團(tuán)體討論象包含 :女性 、 新進(jìn)員工 、 新任用主管與資深同仁等。 ? 定期舉辦年度員工溝通大會。 ? 廠內(nèi)溝通電視牆即時放送公司訊息。 ? 定期針對各項員工議題與工會溝通,俾使維持互信且和諧的勞 資關(guān)係。 ? 員工通訊月報。 ? 設(shè)立員工諮商中心已提供所有福特六和員工一傾訴職場心聲的空間。 ? 員工申訴制度 ? 企業(yè)內(nèi)部網(wǎng)站 ? 勞資溝通 ( 一 ) 47 勞資溝通 ?The pany management participation in annual Union Representative Convention . ?Regular briefing to Union officials on business state of pany. ?Informal munication at any occasional timing and place for any provisional/emergency issue. ?Union Officials to visit dealers to know more about sales business situation 48 ?Plant Health amp。 Safety Committee and Submittee ?Monthly MFG safety meeting ?Weekly plant health amp。 safety auditing with Health amp。 Safety Specialist ?Food Quality Improvement Committee ?Employee Pension Fund Supervision Committee 勞資溝通 49 ?Company new product launch activity ?Corporate image buildup activities such as car donation ceremony, beach cleaning ?Visit Ford dealer to support Company sales business ?Model workers selection and rewarding/ recognition 勞資溝通