【正文】 ing Towel / Tea Service ?????? 46 客房二次打掃 Recleaning the Room????????? 47 重點(diǎn)賓客進(jìn)房 Receiving VIP ???????????? 48 擦皮鞋 Providing Free Shoe Shining Service ??? 49 翻轉(zhuǎn)床墊 Turning the Mattress ????????? 50 洗滌浴簾 Washing Shower Curtain???????? 51 吸塵器使用和保養(yǎng) Using amp。 Maintaining Vacuum Cleaner ?? 52 處理意外損壞賓客物品 Dealing with Damaging Guests ’Articles???????53 客房清掃員 Room Cleaner????????????????????????????????????????5459 整理工作車 Cleaning up Maid’s Cart ???????? 54我愛酒店網(wǎng)：16 打掃住客房 Making up Occupied Room ??????? 55 清掃衛(wèi)生間 Making up Washing Room ??????? 57 工作車擺放 Maid’s Cart Setting ?????????? 58 空房清掃 Making up Vacant Room ??????? 59 客房中心服務(wù)員 Housekeeping Center Attendant ???????????6064 核對(duì)未進(jìn)店客房報(bào)告 Checking Noshow Room Report ???? 60 核對(duì)查房報(bào)告 Checking Room Report ???????? 61 客用品的借用 、 登記和保管 Item’s Loan /Registration / Keeping ??? 62 接打內(nèi)部電話 Receiving amp。 Making Inside Call ????? 63 處理前臺(tái)報(bào)表 Dealing with Dept. Reports ??????? 64附錄：客房中心常備客用品清單 ???????????????????? 64Appendix: List of Items Prepared in Housekeeping Center PA 服務(wù)員 PA Attendant???????????????????????????????????????????6581 石材日常保養(yǎng) Marble Daily Maintenance ??????? 65 大理石地面打蠟 Polishing Marble with Wax ??????? 66 大理石地面起蠟 Wax Remove From Marble ???????????????????????????67 石材墻壁上蠟 Polishing Wall with Wax ??????? 68 清洗地毯（干泡） Cleaning Carpet(Dryclear) ?????? 69 洗地毯（抽洗） Washing Carpet ??????????? 70 沙發(fā)抽洗 Washing Sofa ???????????? 72 清潔銅條 Cleaning Copper Strip ????????? 73 清潔客梯 Cleaning Elevator ??????????? 74 清洗吸塵器 Cleaning Vacuum Cleaner ??????????????????????????????75 使用三合一抽洗機(jī) Using Wet Vacuum Carpet Extractor ?????????????76 使用洗地機(jī) Using Clean Marble Machine ?????????????????????????77 使用吸水機(jī) Using Wet amp。 Dry Vacuum Cleaner????????????????78 使用高速拋光機(jī) Using Ultra High Speed Machine???????????????????79 清潔玻璃 Polish the Windowpanes ???????????????????????????????80 花崗巖地面晶硬處理 Crystallize Marble???????????????????????????????????????????81 PA 保潔工 PA Cleaner ??????????????????????????????????????????????8286 棉塵推藥劑處理 Spray Floor Dust Remover on the Mop??????????82 推塵（清潔大理石地面） Dust Removed From Floor ?????????????????????????????83我愛酒店網(wǎng)：17 清 潔 各 公 共 區(qū) 域 衛(wèi) 生 Cleaning the Public Areas???????????????????????????????84 洗手間日常清潔保養(yǎng) Cleaning Washing Room????????????????????????????????85 客人醉酒嘔吐處理 Dealing with Drunk Guests ????????????????????????????86 制服收發(fā)員 Uniform Delivery Maid ?????? 8797 新制服申領(lǐng)、發(fā)放 Appling for amp。 Giving Out Uniform?????????????????????87 制服收發(fā) Counting amp。 Sending Uniform ?????????????????????????88 交接制服 Taking over Uniform ??????????????????????????????????????89 清點(diǎn)臟制服 Counting Dirty Uniform ?????????????????????????????????90 核對(duì)接收已清洗制服 Checking Uniform Cleaned ????????????????????????????91 處理舊制服報(bào)損 Steps to Handle Uniform Scraped???????????????????92 制服盤點(diǎn) Inventorying Uniform?????????????????????????????????????93 入店 、離 店人員領(lǐng)退制服 Appling for amp。 Returning Uniform for Staff???????? 94 制服收發(fā)員收尾 Finishing Work for Uniform Delivery Maid?????????95 縫補(bǔ)制服 Steps to Sewing Uniform????????????????????????????????96 縫紉機(jī)保養(yǎng) Maintaining Sewing Machine?????????????????????????97 布草收發(fā)員 Linen Delivery Maid???????????????????????????98102 交接布草 Taking Over linen ??????????????????????????????????????????98 布草領(lǐng)用 Application of Linen???????????????????????????????????????99 交接餐飲 、 康樂織品 Taking over Famp。B and Hamp。R Dept Linen???????100 發(fā)送客房布草 Sending Out Linen of Dept???????????????????101 布草盤點(diǎn) Inventorying Linen ???????????????????????????????????????102 花房管理員 Florist???????????????????????????????????????????????????103105 綠色植物保養(yǎng) Preserving Green Plants ???????????????????????????????103 保養(yǎng)公共區(qū)域插花 Preserving Flowers in Public Area ???????????????104 送花 Sending Flowers????????????????????????????????????????????105 客衣服務(wù)員 Guest Clothes Delivery Maid ?????????????106114 收包 Collecting Clothes?????????????????????????????????????????106 點(diǎn)數(shù) Counting Clothes ??????????????????????????????????????????107 打碼 Marking on Clothes ??????????????????????????????????????108 疊衣 Folding Clothes ????????????????????????????????????????????109 裝包 Packing Clothes ????????????????????????????????????????????110 送衣 Sending Clothes????????????????????????????????????????????111我愛酒店網(wǎng)：18 處理遺留物品 Dealing with Properties Left by Guests??????????112 加快洗衣 Express Valet Service???????????????????????????????????113 貴賓洗衣 VIP Valet Service ?????????????????????????????????????????114 大濕洗工 Washerlarge Items?????????????????????????????115117 客房、飲食布草洗滌 Laundering Linen Famp。B amp。 Dept .????????????????115 使用大濕洗機(jī) Using Washedlarge Items Machine?????????????116 使用烘干機(jī) Using Dry Machine???????????????????????????????????????117 小濕洗工 Washersmall Items????????????????????????????118123 開機(jī)準(zhǔn)備 Preparation of Turning on Machine??????????????118 客衣檢查、分類 Checking amp。 Classifying Clothes???????????????????119 客衣去跡 Remove Stain From Clothes ????????????????????????120 客衣洗滌 Laundering Guests’ Clothes??????????????????????????122 使用小濕洗機(jī) Using WashedSmall Items Machine????????????123 平燙工 Flat Work Ironer Turning on????????????124127 開機(jī)準(zhǔn)備 Preparation of Turning on Machine??????????????124 熨燙口布、枕套 Ironing Napkin amp。 Pillowcase??????????????????????125 熨燙布草（床單、臺(tái)布） Ironing Linen ????????????????????????????????????????????????126 使用大燙機(jī) Using Flat Ironing Machine ?????????????????????????