【正文】 ow are you, Mr.**. When you were out, of ** pany called you. HeWanted you to receive this message, please call him back as soon as possible.28 . 早上好,您的朋友**請您8點到西餐用早餐,8點30分在大堂集合。Good morning, Mr.**, Your friend Mr.**asked you to have breakfast at the westernRestaurant at 8 o’clock. Then wait in the lobby for him at 8:30am.29 . 請幫我接一下Jack He 的電話.Could you put me through to Jack He?30. 對不起，先生，Jack He 休假（下班了 / 不在位置上），我稍后請他復(fù)電話給您。請您留下聯(lián)系方式。I’m sorry, sir. Jack He is on holiday (isn’t on duty / isn’t in the office), I will ask him to call you back..do you want to leave a message / speak to someone else.31. 隔壁房間的人太吵了,吵得我不能入睡。I couldn’t fall sleep because of the noise from the next door.32. 請馬上派人來幫忙拿行李。Please send someone to carry the luggage right away.33. 可以借用一下熨斗和熨板嗎？Can I borrow an iron and ironing board?34. 房間空調(diào)有點問題.There’s something wrong with the air conditioning.35. 噴水頭的熱水出不來。The hot water in the shower doesn’t work.36. 電燈不亮。The light isn’t working.37. 電源關(guān)閉了。The power is off.38. 請送一些毛巾過來。Could you send some towels to my room?39. 浴巾還是面巾？Bath towels or face towels, please?40. 請派人到我的房間來收拾餐具好嗎？Please send someone to clear up the tableware.41. 請你把中文語言調(diào)為英文語言。Could you please change the Chinese language into English language?42 . 我把門鎖上了，但把鑰匙遺忘在房間里了。I have locked the door, and left the key inside.43. 請您幫我把門打開好嗎？Could you please help me open the door?44. 沒問題，請您在門口等候，我馬上叫服務(wù)員過去。No problem, Please wait at the door, we will call an attendant right away.45. 請你立刻派人到我的房間來好嗎？Could you send someone to my room right away?46. 是的，先生，我馬上叫服務(wù)員過去。Yes, sir, I will call an attendant to your room right away.47. 我有一些衣服要洗。I want some clothes to be washed.48. 衣服什么時間能洗好？When can I get my laundry back?49. 我們洗衣有兩種，快洗：4小時，普通洗衣：8小時，請問您要哪一種？We have two kinds of laundry service。 regular service, you may get your laundry back in 8 hours or. express service you can get back in 4 hours. Which one do you prefer?50. 請問內(nèi)線怎么打？How can I make a roomtoroom call?51. 房間號碼請先撥8，再撥房號，其它分機直撥。Please dial 8 first, and then room number, another extension directly dial the number. 52. 請問您要打電話給哪個房間？需要我?guī)湍D(zhuǎn)接嗎？Would you tell me which room do you want to call to? May I transfer the call for you?53. 請接855房。Please connect me to room 855.54. 外線怎么打？請先撥9，然后撥您所要打的號碼。How can I make an external call? Please dial 9 first, and then the telephone number.55. 請問您想打到哪里（國家，城市）？Where (which country / city) would you like to call, please?56. 您可以告訴我電話號碼嗎？我?guī)湍油ê笤俎D(zhuǎn)入您房間? Could you tell me the telephone number , please? May I connect it first and then transfer into your room?57. 對不起，這個號碼是錯的，您還有其它的號碼嗎？Excuse me. It’s the wrong number, do you have another one?58. 請掛上電話后等一會，我會把電話接到您的房間的。Please hang up and wait. I will transfer the call to your room.59. 請不要掛線，我馬上幫您接通。Hold on please, I will connect with it right now.60. 本地電話1元一分鐘，已抱括服務(wù)費。Local call is one yuan a minute and including the service charge 61. 國際長途是8元一分鐘，加20%服務(wù)費The International call is eight yuan a minute,. plus twenty five percent service charge.62. 你可以告訴我ATT對方付款的號碼嗎？Could you tell me the ATT collecting call number ?63. 是10811. 讓我提醒您，即使是由受話人付款，酒店方面仍要收取手續(xù)費的。10811. May I remind you that there is still a handling charge for a collect call in the hotel? 64. 我房間很冷，請問有暖氣嗎？My room is too cold. Is there heating in the room?65. 不好意思，這里沒有暖氣，但我們可以提供一個暖爐給您。I’m sorry sir, there’s not heating in the room. But we can offer a heater to you. 66 .電腦上不了網(wǎng)，請叫電腦員過來檢查一下。I can’t access to the Internet. Please call a puter engineer to check it for me.67. 您可以先重啟電腦，如還是不行請再通知我們。Please restart the puter first, if it still doesn’t work then inform us.68. 真的很抱歉，我馬上叫電腦員過去。I’m very sorry, sir, we will call a puter engineer right away.69. 請你告訴我桑拿怎么走？Where is the Sauna center/department? 70. 乘電梯到大堂，大堂門口左轉(zhuǎn)。You can take the lift to lobby , Go through to the lobby main door and turn left . 71. 您到大堂后，我們的同事將會為您帶路。Please go to the lobby my colleague will show you.72. 請問你們酒店怎么走？How can I get to your hotel?73. 請您稍等，我將為您轉(zhuǎn)接到禮賓部查詢。Wait a moment, please. I will put you through to the concierge and they can explain to you..74. 總機，我明天要8點叫醒服務(wù)。Operator, I want a wake up call/morning call at 8am.75. 8點鐘，沒問題，我們明天會準(zhǔn)時叫醒您的，晚安。8 o’clock, no problem，sir. We will call you on time. Good night.76. 好的，沒問題，先生，但您的朋友已幫您要了9點的叫醒，請問您是否要兩個叫醒服務(wù)呢？All right, no problem, sir. But your friend has already called me to wake you up at 9am. do you want to have different times ?77. 很抱歉打擾您，這里是總機，我想跟您確認一下您的叫醒時間是7點鐘嗎？This is the operator speaking. I’m sorry to disturb you. I want to confirm your wake up call. At 7 o’clock, is this correct?78. 早上好，先生，您需要的叫醒服務(wù)時間到了，祝您居住愉快。Good morning, Sir, It’s time for your wakeup call, have a nice day.79. 早上好，先生，您的7點鐘叫醒時間到了，但現(xiàn)在已經(jīng)是7點30分了，因為剛才您的電話一直在占線。Good morning, Sir, It’s time for your morning wake up call at 7 o’clock, but it’s 7:30 now, because your phone was busy just now.80. 我現(xiàn)在要午睡，請您幫我設(shè)一個請勿打擾。I am sleeping, Please make a DND for me.81. 沒問題，先生。能告訴我您不想被打擾的時間是哪個時間段，如果有緊急或國際長途電話又該如何通知您？No problem, sir. Could you tell me what period you don’t Want to be disturbed.And how about urgent or IDD calls?82. 請問早餐什么時候開始，到幾點結(jié)束？Could you tell me the opening times for breakfast?83. 平時早上6點鐘到10點30，周末到11點結(jié)束。From 6:00am to 10:30am on weekdays, and till 11:00am on weekend.84. 謝謝您的來電。Thank you for your calling.85. 請稍等。Wait a moment, please. 86. 你能告訴我你們酒店的地址嗎？Could you tell me your hotel’s address?商務(wù)中心日常用語1. Wele to haiyatt garden Hotel.歡迎光臨海悅酒店。2. Good morning/afternoon/evening Sir/madam先生/小姐/早上好/下午好/晚上好。3. Have a good trip！祝您旅途愉快！4. I hope I’m not bothering /disturbing you.我希望我沒有打擾您。5. Have a seat please.您請坐。6. I hope to see you again soon,我希望能盡快見到您7. Nice to meet you.很高興見到您！8. How are you doing/going!您好！9. Excuse me Sir, here is nonsmoking area。對不起先生，這里是非抽煙區(qū)。10. Would you like some wa