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【正文】 erage Guest supplies Linen Engineering stores Finance prepare contract summary and implications for GM detail owner and operator obligations make timetable of action list per contract establish working capital arrangement break down preopening budget in accordance with contract amount establish and verify accounting equipment required establish accounting system puter manual open bank accounts verify credit requirements establish corporate office opening assistance establish rate of foreign exchange implement Food and Beverage control system purchasing procedures for preopening Food and beverage verify food and beverage equipment and FFamp。E obtain food availability survey manpower food suppliers pantry shops menus materials develop Famp。B program – all outlets verify possibility of Famp。B import (customs) finalize menu items and prices finalize Famp。B guest supplier matches swizzle stick napkins table tent cards Preopening manual for Food amp。 Beverage ACCOR hotels 17 others establish operating hours of outlets design menus start Famp。B meeting present menu proofs verify uniform delivery establish serving procedures of outlets print menus standardize receipt for kitchen staff take food display photos post receipes and photos in kitchen establish work schedule for outlets kitchen stewards room service restaurants and bars establish banqueting procedures tracing file function book bar sales weddings establish fire drill procedures establish first aide course establish entertainment policy establish layouts of all function rooms banquet EMPLOYEE STANDARS The purpose for specifying standards for each department within the Hotel is necessary so that Employees know what is expected and acplished by the standard. The responsibility of the General Manager is to identity who, in the anization will be held accountable for the implementation and adherence to the Policies. Manning Guide Once performance standards have been established for all positions within the Hotel and all Job Descriptions have been formulated the number of positions required for each specific area of the Hotel can be drafted. Each position should be established in relation to the size and operational requirements of the area and finally reviewed in conjunction with the Budget. Recruitment Schedule Following the pletion and approval of the Manning Guide the Recruitment schedule may be formulated based on the following factors: Preopening manual for Food amp。 Beverage ACCOR hotels 18 ? Type and Level of the position ? Number of employees per position ? Opening Date ? Commencement of relative training programs ? Any special or extraordinary circumstances ? Preopening Budget constraints The recruitment schedule should be formulated in a grid pattern in accordance with the number of months in the Preopening period. Performance Standards The system is based on the establishment of specific standards of performance for each group of each Department within the Hotel. Non Production Groups: These positions do not vary with the volume of Business had by the Hotel, such positions as Department Heads, Assistants, other Supervisory and Clerical positions. Production Related Groups: This Group will be determined by established performance standards and as such reflect the projected volume of business, positions such as Floor Supervisors, Receptionists, Telephonists. Direct Production Groups: This Group defines positions which can directly fluctuate in accordance with the Highs and Lows of the Business volume and may include seasonal recruitment. The Performance standards for each of these Groups are measured as follows: Non Production Groups: The standard for this group is the result of a policy decision established for the Hotel based on its size, location and idiosyncrasies. Since the Position functions of this group are not controlled by established work standards it is important that each position be evaluated and reviewed on an annual basis to determine its actual requirement and contribution to the profitability of the Hotel. Position in this group are: Preopening manual for Food amp。 Beverage ACCOR hotels 19 ? General Manager ? Executive Assistant Manager ? Financial Controller ? . Manager ? Human Resources Manager ? Etc… To evaluate the requirement of these positions each requires a detailed Job Description to be prepared