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B meeting present menu proofs verify uniform delivery establish serving procedures of outlets print menus standardize receipt for kitchen staff take food display photos post receipes and photos in kitchen establish work schedule for outlets kitchen stewards room service restaurants and bars establish banqueting procedures tracing file function book bar sales weddings establish fire drill procedures establish first aide course establish entertainment policy establish layouts of all function rooms banquet EMPLOYEE STANDARS The purpose for specifying standards for each department within the Hotel is necessary so that Employees know what is expected and acplished by the standard. The responsibility of the General Manager is to identity who, in the anization will be held accountable for the implementation and adherence to the Policies. Manning Guide Once performance standards have been established for all positions within the Hotel and all Job Descriptions have been formulated the number of positions required for each specific area of the Hotel can be drafted. Each position should be established in relation to the size and operational requirements of the area and finally reviewed in conjunction with the Budget. Recruitment Schedule Following the pletion and approval of the Manning Guide the Recruitment schedule may be formulated based on the following factors: Preopening manual for Food amp。B program – all outlets verify possibility of Famp。 Beverage ACCOR hotels 14 Guest registration General service sequence Bar service equipment Stewarding General anization Hygiene Dishwashers Pot washing Silver polishing Garbage collection Garbage area cleaning Receiving area cleaning Kitchen equipment cleaning Machinery cleaning Grease trap cleaning Floor cleaning Pest control Public area cleaning Night cleaning OPERATIONAL CHECK LIST, ON SITE PREPARATION Legal a. appoint local lawyer b. verify and obtain operating licenses for: Hotel Food outlets Beverage outlets (liquor license) Entertainment Pool Parking Dry cleaning Others c. obtain copy of local innkeeper’s law d. establish courtesy card e. obtain vending machines f. obtain concessionaire leases g. appoint local auditors Preopening manual for Food amp。 reception packages Banquet buffets General service sequence Service sequence briefing Guest wele Banquet checklists Beverage service Back of house anization Equipment storage Bar equipment Menu engineering amp。 Beverage ACCOR hotels 12 Storage amp。 loss report Staff clock – in report Daily revenue report Food accounting procedure Beverage accounting procedure Credit facilities for VIP and others Duty Famp。B food control Entertainment amp。 Beverage ACCOR hotels 11 Food amp。 Beverage ACCOR hotels 9 all floor number to be placed in sequence the term project means date stipulated by project for pletion of the mentioned floor. Actual means date that the operator guide realistic for pletion of the project after careful analysis of date available. Next step is type of room or suites located on that floor. Total means total of ro9oms located and available on that floor at the projected date. Example: if you look at the attached sample the forecasted handover on the 1st on June should be as such. 90 twin doubles 263 kings 1 royal suite 5 special suites 14 tourelle suites as you can see this type of hand over is a precise tool, that is essential to the sales department, and for the planning of the rooms division department. The second type of hand over schedule is a handover anization chart All physically related areas to the construction of the hotel should be placed in sequence. The floor location should be mentioned The forecasted date of hand over by project department should be mentioned. Soft opening date to be mentioned Grand opening date to be mentioned This should be the first and original hand over schedule As soon as the new hand over date is formulated for specific areas, the mentioned extension of date should be formulated in colors. LIST OF PREOPENING REPORTS AND MEETINGS Weekly critical path meeting minutes Weekly hand over meeting minutes with contractors Operational meeting weekly minutes Design and printing weekly minutes Famp。B meeting ww. Recipes cards xx. Photo displays yy. Outlets work schedules zz. Fire drill aaa. Outlets final layouts bbb. Market analysis