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ed sharp a few moments ago,be assured that it was only due to my determination to make this work.” Showing humility 展現(xiàn)親和力 談判是雙方溝通的過(guò)程,所以必須避免陷于一連串的”I’ m right,you’ re wrong”的情形。展現(xiàn)親和力尊重那些對(duì)象,千萬(wàn)不要裝做已有所有答案,請(qǐng)把一些議題的控制權(quán)讓給別人。 你可以說(shuō)”That’ s more your area of expertise than mine,so I’ d like to hear more.” Recovering from negotiation breakdown 讓談判“起死回生” 當(dāng)對(duì)方因憤怒、怨恨或不愿意聆聽(tīng)而使得雙方關(guān)系瀕臨決裂的時(shí)候,要特別注意具有建設(shè)性的對(duì)談。承認(rèn)錯(cuò)誤并且展現(xiàn)誠(chéng)意是讓談判起死回生的好辦法。 你可以說(shuō)”What happened last week was unacceptable as it was we move on?”In business,skilled negotiation can be the difference between making a million dollar contract and being fired. 4