電話禮儀的詳細講解(編輯修改稿)
2025-02-07 13:24 本頁面
【文章內(nèi)容簡介】 reeting/Identify Your Department Yourself/Tell the Person What You Want or Whom You Are Calling For 問候 /報出自己的部門及姓名 /說明 來意或報出要找的人 Telephone Etiquette 電話禮儀 ? Good Morning. This Is Richard Zhang of Ex. Lounge. A) I’m Calling for the New Courses of New Trainee . B) May I Speak to Ms C? Telephone Etiquette 電話禮儀 The Very Person You Want Is Not Around/Not Available 你要找的人不在 /無法接聽 Telephone Etiquette 電話禮儀 ? Tell The Other Party Your Name Extension And Politely Ask to Pass The Message Or Tell The Other Party You Would Call Back Later. 告訴接電話的人你的姓名及分機號，禮貌地請對方轉(zhuǎn)告留言或轉(zhuǎn)告你遲點會再打來。 Telephone Etiquette 電話禮儀 Hoops! Wrong Number 糟糕，我打錯了 Telephone Etiquette 電話禮儀 ? Never Hang Up Without A Word! Apologize For The Mistake. If You Are Not Sure of The Number You Are Calling For, You May Find Assistance Here. 千萬不要一言不發(fā)就把電話掛了。要為打錯電話道歉。如果你不敢確定所要找的分機號，沒準對方可以幫你哪。 Telephone Etiquette 電話禮儀 ?Oh, I’m So Sorry. I’ve Got the Wrong Number. I Was Calling Department C. Could You Know Their Number? 哦，對不起，我打錯電話了。我要找 C部門。您知道他們的號碼嗎？ Telephone Etiquette 電話禮儀 That Phone Is Ringing ?。。? 那邊電話響了?。?！ Telephone Etiquette 電話禮儀 Never Let The Other Phone Be Ignored. 絕不可以對其置之不理。 1） ? If You Are Not On The Phone, Do The Same as Answering The Phone by Using Call Pick Up. 如果你的分機有空，用代接功能接起電話，代接用語與接聽電話相同； Telephone Etiquette 電話禮儀 1） ? Press *+72+ext. No. 按 *+72+響鈴分機號 ? Same As Answering Call 與接起電話步驟相同 Telephone Etiquette 電話禮儀 Never Let The Other Phone Be Ignored. 絕不可以對其置之不理。 2） ? If
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