酒店推銷技巧(編輯修改稿)
2025-01-26 23:04 本頁面
【文章內(nèi)容簡介】 in your abilities 相信自己的能力 If you don’t believe in yourself How others… CAN? 如果你自己都不相信自己，別人又怎么能相信你呢？ ? Suggest special promotion before taking orders 在客人點單前向客人推薦特別促銷的產(chǎn)品 ? Display the products to tempt the guests 展示產(chǎn)品吸引客人的注意力 ? Always scan the table for empty glasses and ask for “One More” 注意觀察，發(fā)現(xiàn)空杯時主動詢問客人要不要再來一杯 ? Remember, also one single orange juice makes profit 記住，即使是一杯橙汁也能帶來利潤 Eagle Eye 敏銳的眼力 ? Know your guests well and you’ll know what they like 了解你的客人，你就會知道他們喜歡什么 ? Know well the city market, what do guest like the most 了解市場動向，就能了解目前最流行什么 ? Remember your regular guest and politely ask for their business cards 記住?？?，并記得禮貌的向他們索要名片 ? Be attentive for opportunities during service 注意留意服務(wù)當中的各種機會 Why Sell? 為什么要推銷 ? ? Job security 工作需要 ? Guest expectations 客人的期望 ? Increase loyalty 增加客人忠誠度 ? Kill the petition 打敗競爭對手 ? Increase profits 增加利潤 ? Stay in business 維持生意 Conclusion 結(jié)論 We are all sales peo
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