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2024-07-19 23:21 本頁(yè)面
 

【文章內(nèi)容簡(jiǎn)介】 nts of the overall standing of your assigned restaurant could be most effectively achieved 向高級(jí)樓面經(jīng)理清楚地、簡(jiǎn)練的、客觀的提出改進(jìn)你所負(fù)責(zé)的餐廳的意見(jiàn)或建議,并保證改進(jìn)方案被有效的實(shí)施。 You will arrange to have a monthly meeting of not less than 10 minutes with each Captain to discuss matters concerning staff, his/her own personal problems and to get a better feel of the whole operation. Such meetings will be held in private. 您必須安排不少于10分鐘的與每位領(lǐng)班的周例會(huì),討論關(guān)于員工,他或她的個(gè)人問(wèn)題等事宜,讓整個(gè)經(jīng)營(yíng)過(guò)程都能有一個(gè)很好的感覺(jué)。這樣的會(huì)議應(yīng)該秘密的進(jìn)行。 You will be asked by the Assistant Chinese Section Manager to attend the Section meeting on a weekly basis. 您將被高級(jí)樓面經(jīng)理要求參加中餐部的每周例會(huì)。 Any special requests from you or any of your subordinates will have to be discussed and approved by the Assistant Chinese Section Manager. 任何您的或您下屬的特殊要求都要經(jīng)過(guò)高級(jí)樓面經(jīng)理的批準(zhǔn)。 Should you for any reason have to request for a change in your duty schedule, scheduled day off or scheduled annual leave, such request must be brought to the attention of the Assistant Chinese Section Manager for his consideration/approval 如果您因?yàn)槿魏卫碛梢蟾淖兡墓ぷ鲿r(shí)間、休息時(shí)間和年假時(shí)間,這樣的要求都要報(bào)給高級(jí)樓面經(jīng)理,并獲得他的認(rèn)同/批準(zhǔn)。 In case of sickness or any other reason preventing you from ing to work, you must inform the Assistant Chinese Section. Manager or his representative at the earliest possible time. 如果您身體欠佳或有其他原因讓您不能前來(lái)工作,您必須盡可能早的告知高級(jí)樓面經(jīng)理或他授權(quán)的代表他的人。 You will attend with your subordinates the service staff food presentation/tasting when such presentation/tasting has been arranged by the Assistant Chinese Section Manager.當(dāng)高級(jí)樓面經(jīng)理安排菜品介紹/試嘗的時(shí)候,您將會(huì)與您的下屬一起參加提供給員工的新菜品的介紹/試嘗。 You will attend with your subordinates the service staff wine and beverage tasting/presentation whenever such tasting have been arranged by the Assistant Chinese Section Manager. 當(dāng)高級(jí)樓面經(jīng)理安排試嘗的時(shí)候,您將與您的員工一起參加提供給員工的紅酒和飲料的試嘗/介紹。 You will raise every/all requisitions for operating supplies, needed for the operation and have it approved. 您要負(fù)責(zé)提出餐廳運(yùn)作所需的物品的申請(qǐng),并使其得到批準(zhǔn)。 You will assist the Assistant Chinese Section Manager with the proper storage, the turnover and cleanliness of guest supplies in his care. 您需要協(xié)助高級(jí)樓面經(jīng)理留意庫(kù)存量、營(yíng)業(yè)額以及客用品的衛(wèi)生情況 The Captains are encouraged to solve any guest problems or plaints of minor importance directly. However, you must assist the Captains without delay if a guest is irate, abusive or the staff finds it impossible to placate him/her. 鼓勵(lì)領(lǐng)班直接處理不太重要的關(guān)于客人的任何問(wèn)題或投訴。但是,如果當(dāng)客人生氣、辱罵或員工無(wú)法安撫客人的時(shí)候您必須及時(shí)協(xié)助領(lǐng)班解決。 Incidents of this nature must be reported as soon as possible to the hotel manager on duty. 整個(gè)事件必須盡快向酒店當(dāng)值經(jīng)理報(bào)告。 If you hear any negative guest ments on any other services provided by the hotel . Telephone, Laundry, Housekeeping, Front Office etc., pass such ments fully and correctly on to the Asst. Chinese Section Manager. 如果當(dāng)你聽(tīng)到任何關(guān)于酒店其他服務(wù)的負(fù)面意見(jiàn),如:電話、洗衣、客房、前臺(tái)等等,請(qǐng)將這些意見(jiàn)完整的并準(zhǔn)確地向高級(jí)樓面經(jīng)理匯報(bào)。 F
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