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較高的消費者再次購買率將提高銷售收入和市場份額 A high consumer purchase repeat rate will increase sales revenue and market share 衡量指標定義 Measurement definitions 返購率 = 所有知道恒安產品的消費者 ,曾經試用過產品并且愿意(很可能)再次購買 Repeat rate = those consumers who know the HengAn product, have tried the product and (will likely) purchase the product again 衡量指標計算公式 及圖表生成 Measurement calculation 消費者調查數量所有曾經買過該產品的 消費者數量所有表示又再次購買的返購率 ? be f or epu r c ha s e dha v ew hos ur v e y e dc on s um e r sofNoT ot al i nd i c at e dpu r c ha s e sr e pe atofNor c e nt ag epe at r at e pe . .Re ? 數據收集的頻率 Frequency of data collection 每