【文章內(nèi)容簡(jiǎn)介】 ould you hold on for a moment please? I’ll check our reservation record.麻煩請(qǐng)您稍等，讓我查詢我們的預(yù)訂紀(jì)錄。42．Does it include breakfast?包括早餐嗎？ 43．The tax and breakfast are also included.稅及早餐也包括在內(nèi)。44．We have a special family package plan我們現(xiàn)在開始新推出一個(gè)優(yōu)惠套餐。45．We’ll have to charge you RMB100 extra for an additional bed.如需加床，我們將會(huì)收取人民幣100元。46．What time will the guest be arriving?客人大概什么到達(dá)酒店？47．Your room is confirmed for that day.那天您的房間已確定。48．I’d like to extend it for two more nights until the 9th.我想延住多兩天，直到9號(hào)。49．We’ll extend your reservation for you.我們將會(huì)延住您的預(yù)訂。50．I’ll arrive one day early. Is that OK?我那天早點(diǎn)到，可以嗎？51．We have changed our schedule, please amend our booking till next week.我們的行程有變動(dòng)，請(qǐng)更改我們的預(yù)訂到下星期。52．I’d like to cancel a reservation.我想取消一個(gè)預(yù)訂。53．I’m afraid we have no record of a reservation under this name.不好意思，恐怕我們沒有這個(gè)名字記錄的預(yù)訂。54．Which travel agent did you go through to make this reservation.請(qǐng)問您是通過哪間旅行社來做這個(gè)預(yù)訂的？55．Is this a new reservation or a confirmation call?請(qǐng)問這個(gè)電話是新的預(yù)訂，還是確認(rèn)預(yù)訂？56．We’ll send a confirmation to you soon.我們稍后傳確認(rèn)書給您。57．Should you have any questions, please do not hesitate to contact us.如有任何疑問請(qǐng)隨時(shí)與我們聯(lián)系。58．Please feel free to contact us if we can be of further assistance.如需進(jìn)一步了解，請(qǐng)隨時(shí)與我們聯(lián)系。59．Just a minute, please I’ll check our booking situation.麻煩請(qǐng)您稍等，我需要查詢我們的房態(tài)。60．Sorry ,there is no record in our list.很抱歉，我們的名單上沒有此記錄。61．Would you hold the line please? I must pick up another call.麻煩請(qǐng)您稍等，我需要接聽另壹個(gè)電話。62．Have you made a reservation?請(qǐng)問已經(jīng)作了預(yù)訂嗎？63．I’m sorry to have taken up your time.不好意思占用您的時(shí)間。64．Perhaps you have a cheaper room?或許您們還有更便宜的房間吧？65．Sorry, the quoted rate is lowest.不好意思，這個(gè)報(bào)價(jià)已經(jīng)是最低了。66．Do you have a transfer service from airport to hotel free of charge?請(qǐng)問貴酒店有沒有免費(fèi)接機(jī)服務(wù)？67．Please inform the guest to check in before .請(qǐng)通知客人在下午6點(diǎn)前到本酒店辦理入住手續(xù)。68．The room is spacious and cosy , I’m sure you will enjoy yourself.房間既寬敞又舒適，我肯定您會(huì)過得愉快。69．Sorry, I can’t find your name on the arrival list.不好意思，我在預(yù)期到達(dá)的名單上找不到您的名字。70．May I remend deluxe suite? It’s more luxurious and fortable.我向您推薦豪華套房，更豪華更舒適的。71．I will get someone who can speak English well to talk to you.我會(huì)找壹位英語較好的同事跟您說。72．How many people are there in your party?與您同行有多少人？73．Just a moment, please. I’ll check the availability for you.麻煩請(qǐng)您稍等，我查詢能否可以提供給您。74．Who is the reservation for?請(qǐng)問是哪壹位客人的預(yù)訂？75．The hotel is fully booked, would you like me to place you on a waiting list.沒有任何房間可以提供，我們可以為您安排后補(bǔ)名單。76．I’m sorry. We have no record of a reservation for that date.很抱歉，我們沒有那天預(yù)訂的記錄。77．When was the reservation made?請(qǐng)問什么時(shí)候作的預(yù)訂？78．Do you remember the name of the clerk who accepted your reservation?請(qǐng)問您記得那壹位職員為您作的預(yù)訂嗎？79．We will hold your booking until a guarantee.沒有任何擔(dān)保，我們只可以為您保留到下午6點(diǎn)鐘。80．Would you like to guarantee your room for late arrival?因您較晚入住，您可以為您的預(yù)訂作個(gè)擔(dān)保嗎？81．How would you like to guarantee your reservation?請(qǐng)問您以什么方式為您的預(yù)訂作擔(dān)保？82．This is the peak season.. I’m very sorry, but could you call us again later? We may have some ，非常抱歉，但是請(qǐng)您遲些再打電話過來好嗎？可能會(huì)有人取消預(yù)訂。83．May I take your credit card for the guarantee?可以提供您的信用卡作擔(dān)保嗎？84．Let me repeat your reservation to ensure it is correct.讓我為您重復(fù)一下您 的預(yù)訂以確保無誤。85．We will note down your request and if possible, we will reserve it for you.我們將會(huì)記錄您的要求，如果可以，我們會(huì)為您預(yù)訂。86．I’m sorry, we don’t have connecting superior rooms, but deluxe rooms.很抱歉，我們沒有商級(jí)連通房，只有豪華連通房。87．If you require any help please keep me informed.如需任何幫助，請(qǐng)隨時(shí)與我們聯(lián)系。88．It arrival time is not stated a reserved room will be held until .如果抵店時(shí)間未明確告知,所訂的房間將保留至當(dāng)天下午6:00.89．To guarantee your booking, please advise us of your credit cart number and dated of valid advance ，請(qǐng)將您的信用卡號(hào)及有效期限通知我們，或預(yù)付壹晚的 房租作訂金。90．With out guaranteed reservation, we can only hold the room to 6 ., If you make a guaranteed reservation, we can hold the room overnight. Would you like to make a guaranteed reservation by credit card?非擔(dān)保的預(yù)訂只能保留到當(dāng)天下午６點(diǎn)。若您作了擔(dān)保預(yù)訂，我們就可以整夜為您保留房間，您愿意提供信用卡作擔(dān)保嗎？91．Mr. Smith, you’ve made a guaranteed reservation at the Hotel. If you can’t arrive as scheduled, please inform us before 6 . on the expected day. Thank you for calling and we look forward to seeing you.史密夫先生，您已在酒店辦理了擔(dān)保預(yù)訂，倘若您不能如期到達(dá)，請(qǐng)務(wù)必在入住當(dāng)天的下午６點(diǎn)前通知我們，感謝您的來電，我們期待屆時(shí)與您見面。92．Does the price include breakfast?請(qǐng)問房?jī)r(jià)含有早餐嗎？93．We’ll amend your reservation at you request.我們將會(huì)按您的要求作相應(yīng)的更改。94．I’d like to change/cancel a ／取消預(yù)訂。95．The reserved room will be held till 18:00 on arrival unless a cash or credit card guarantee is made.所預(yù)訂的房間保留至當(dāng)天的6點(diǎn)，除用現(xiàn)金或信用卡擔(dān)保外。96．For guaranteed reservation, one night room rental will be charged for cancellation or no show.已作擔(dān)保的預(yù)訂，如當(dāng)天取消或沒入住，本酒店將會(huì)收取當(dāng)天的壹晚房費(fèi)。97．We have free shuttle bus to Dongguan train station,. For further information please contact the concierge.本酒店有免費(fèi)車到東莞車站，詳細(xì)內(nèi)容，可撥打禮賓臺(tái)聯(lián)系。98．Thank you for your reservation at HAIYATT Hotel. If you have any questions or changes about your reservation please contact us as soon as possible.感謝您預(yù)訂海悅酒店，如有任何疑問或需作任何更改請(qǐng)與盡快與我們聯(lián)系。99．I’ll arrive late, but please keep my reservation.我將會(huì)較晚到本酒店，但請(qǐng)為我保留預(yù)訂。100．I’m afraid we have no superior room available. Would you mind deluxe room instead?恐怕我們提供不了高級(jí)房,豪華房可以嗎？101．We are very sorry for the ，請(qǐng)見諒。禮賓部日常用語1．May I take you luggage?我能幫您提行李嗎？2．Please give me your room key.請(qǐng)把您的房卡給我.3．Have a nice day!祝您在此度過愉快的一天！4．Do you need to store your baggage?您需要寄存您的行李嗎？5．What is your room number?您的房號(hào)是幾號(hào)？6．Do you need taxi?請(qǐng)問您需要出租車嗎？7．This way please!這邊請(qǐng)！8．Here is your handbag tag!這是您的行李寄存卡。9．Excuse me , Sir, this is the bellboy ,I am sorry to trouble you , we have a message/Fax /parcel for you,.can I bring it to your room now?對(duì)不起先生，我是行李生，很抱歉打擾您了，這里有您的一個(gè)留言/傳真/包裹給您，現(xiàn)在我方便送到您房間嗎？10．What is your friend’s name? 您的朋友叫什么名字？11．What month is it? 現(xiàn)在是幾月？12．What can I do for you, please? 你需要什么？13．What time are you ing back? 您打算什么時(shí)候回來？1