無錫某酒店前臺員工培訓(xùn)資料0(編輯修改稿)
2025-04-28 23:50 本頁面
【文章內(nèi)容簡介】 Fidelio and take note of the number of Clean rooms, Dirty rooms and Departures for the day. 提前入住和房型需求Prioritize Group early Arrivals and room type needs. 確認(rèn)團隊套房的入住Identify Group Suite Arrivals 確認(rèn)團隊VIP的入住Identify Group VIP Arrivals 確認(rèn)團隊連通房要求Identify Group InterConnecting Rooms requests. 確認(rèn)團隊房間位置要求（比如要無煙樓層）Identify Group Rooms Location requests. (. Non Smoking)準(zhǔn)備歡迎袋Prepare Wele packs閱讀團隊資料Read the correspondence作房間鑰匙Cut room keys準(zhǔn)備登記Prepare for check in 根據(jù)入住時間和特殊需求分配房間Allocate rooms according to arrivals times and special needs. 確?？头坎恐肋@些需求Always ensure that Housekeeping is aware of these needs. 含以下東西：(The following to be included.) 歡迎信 Appropriate Wele letter 班車時刻表 Shuttle Bus Schedule 確認(rèn)登記單已準(zhǔn)備好Check that Arrival Registration Cards have been prepared. 確認(rèn)所有相關(guān)資料均被查閱Check that all relevant correspondence have been read. 閱讀所有資料尤其是入賬說明。如果賬目記入公司/旅行社，應(yīng)在Fidelio系統(tǒng)確認(rèn)并與財務(wù)部經(jīng)理確認(rèn)可以。Read all C
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