【文章內(nèi)容簡(jiǎn)介】 ..................................................................... 17 . IT 組織架構(gòu)現(xiàn)狀評(píng)估 (ZDR) ............................................................................................................ 19 . 現(xiàn)狀 ................................................................................................................................ 19 . 組織架構(gòu) .................................................................................................................... 19 . 職責(zé)權(quán)限劃分 ............................................................................................................ 19 . 差距分析 ........................................................................................................................ 19 . 優(yōu)勢(shì)與問(wèn)題 ................................................................................................................ 19 . 需求與期望 ................................................................................................................ 19 . 初步分析 .................................................................................................................... 20 . IT 人力資源現(xiàn)狀評(píng)估 (ZDR) ............................................................................................................ 20 . 現(xiàn)狀 ................................................................................................................................ 20 . 職業(yè)發(fā)展 .................................................................................................................... 20 . 激勵(lì)機(jī)制 .................................................................................................................... 20 . 績(jī)效考核 .................................................................................................................... 20 . 薪酬體系 .................................................................................................................... 20 . 培訓(xùn)體系 .................................................................................................................... 21 . 差距分析 ........................................................................................................................ 21 . 優(yōu)勢(shì)與問(wèn)題 ................................................................................................................ 21 . 需求與期望 ................................................................................................................ 21 . 初步分析 .................................................................................................................... 21 . IT 服務(wù)管理流程現(xiàn)狀評(píng)估 (GZT) .................................................................................................... 22 . 現(xiàn)狀 ................................................................................................................................ 22 . 差距分析 ........................................................................................................................ 25 . 優(yōu)勢(shì)與問(wèn)題 ................................................................................................................ 25 . 需求與期望 ................................................................................................................ 26 . 初步分析 .................................................................................................................... 26 . 項(xiàng)目管理現(xiàn)狀評(píng)估 (CD)................................................................................................................... 27 . 現(xiàn)狀 ................................................................................................................................ 27 . 一般項(xiàng)目管理 ............................................................................................................ 27 . 系統(tǒng)開(kāi)發(fā) .................................................................................................................... 27 . 系統(tǒng)測(cè)試 .................................................................................................................... 28 . 軟件部署 .................................................................................................................... 28 . 差距分析 ........................................................................................................................ 28 . 優(yōu)勢(shì)與問(wèn)題 ................................................................................................................ 28 . 需求與期望 ................................................................................................................ 28 . 初步分析 .................................................................................................................... 29 . 外部資源利用策略現(xiàn)狀評(píng)估 (GZT) ................................................................................................ 29 . 現(xiàn)狀 ................................................................................................................................ 29 . 差距分析 ........................................................................................................................ 30 . 優(yōu)勢(shì)與問(wèn)題 ................................................................................................................ 30 . 需求與期望 ................................................................................................................ 30 . 初步分析 .................................................................................................................... 30 . IT 投資成本效益分析 (GZT) ............................................................................................................ 30 . 現(xiàn)狀 ................................................................................................................................ 30 . IT預(yù)算與投資流程 ................................................................................................... 30 . IT投資力度 ............................................................................................................... 31 . IT成本的構(gòu)成情況 ...............................