顧客滿意度控制程序(存儲版)
【正文】 lity and consistency of AICQ products and/or services. A、產(chǎn)品質(zhì)量和價格Product Quality amp。This is applicable to the internal customers, external customers and end users.3 職責Responsibility 總經(jīng)理辦公室負責公司員工及內(nèi)部顧客的滿意度調(diào)查工作，進行統(tǒng)計分析管理。The functional departments are responsible for putting the “satisfaction” information into the practical execution and making corrective amp。 Deliver products on time, in good conditions and in conformance. C、體系、過程System and Processa、 按照QS9000質(zhì)量要求不斷改進、完善公司質(zhì)量體系并通過第三方認證；Develop and improve the pany’s quality system in accordance with QS9000, and obtain the certification of a third partyb、 接受顧客過程能力審核，達到最佳配套企業(yè)水平。 Poor: less than 70 grades 顧客滿意度的平均得分不得低于70分，如果低于70分，市場銷售部必須組織人員進行分析，并制定相應(yīng)的糾正/預(yù)防措施。The Marketing Department shall pare and analyze the results of each investigation with the objectives as defined in pany business plans or the status of petitors in the form of graphic figures, so as to know if AICQ’s actual operation can let the customers be satisfied. 市場銷售部負責管理保存相關(guān)的資料記錄。The GM Office shall make a conclusion of each survey. After confirmation of its effectiveness through allsided verification and in parison with the results of last survey, the GM Office shall find
環(huán)評公示相關(guān)推薦
鄂ICP備17016276號-1