實(shí)現(xiàn)企業(yè)管理、創(chuàng)造業(yè)務(wù)效益(文件)
【正文】 ........................................................................................864. 企業(yè) IT 資源管理項目成功實(shí)施分析 .............................................................................................................................101. 項目實(shí)施成功的因素 ...........................................................................................................................................101. 企業(yè)級管理軟件應(yīng)用成功的注意事項 ...................................................................................................101. 企業(yè)級管理軟件應(yīng)用的關(guān)鍵環(huán)節(jié) —— 項目實(shí)施過程 .......................................................................104. 企業(yè)級管理軟件實(shí)施成功的保障——專業(yè)咨詢服務(wù) ...........................................................................105. 項目管理概述 .......................................................................................................................................................107. 執(zhí)行階段 ...................................................................................................................................................107. 實(shí)現(xiàn)階段 ...................................................................................................................................................108. CA 項目管理方法 ....................................................................................................................................109. 提議的項目管理過程 ...............................................................................................................................111. 成功的衡量標(biāo)準(zhǔn) .......................................................................................................................................113. 國內(nèi)外成功例子 ...................................................................................................................................................115. Unicenter TNG 在 北 京 長 話 局 計 費(fèi) 管 理 中 大 顯 身 手 ................................................115. Unicenter TNG 在廣東省郵電系統(tǒng)的應(yīng)用 .............................................................................................116. Unicenter TNG 為黑龍江郵電“九七”工程添新彩 ...............................................................................117. Inter 信息服務(wù)中的管理助手 .............................................................................................................118. 利用 Unicenter TNG 實(shí)現(xiàn) PBX 管理 ......................................................................................................119. 集成的管理為衛(wèi)星通訊提供服務(wù)保證 ...................................................................................................1215 / 164. 選擇 CA，服務(wù)通訊 ................................................................................................................................122. Alcatel 利用 TNG 獲取企業(yè)的高可用性 ................................................................................................123. 全世界成功的客戶都選擇 Unicenter TNG.............................................................................................1255. 附錄 A——企業(yè) IT 資源管理的投資回報分析(IDC 白皮書) ......................................................................................127. 概述 .......................................................................................................................................................................127. 介紹 .......................................................................................................................................................................128. 分布式環(huán)境的發(fā)展 ...............................................................................................................................................129. 分布式企業(yè)的出現(xiàn) ...................................................................................................................................129. 客戶/服務(wù)器模型的復(fù)雜性 ......................................................................................................................129. IDC 的所有權(quán)總體價值模型 ...............................................................................................................................131. 調(diào)查目標(biāo) ...............................................................................................................................................................132. 調(diào)查方法 ...............................................................................................................................................................132. 普遍方法 ...................................................................................................................................................132. 分析方法 ...................................................................................................................................................133. 研究的焦點(diǎn) ...........................................................................................................................................................133. 回到未來—可用性價值 .......................................................................................................................................134. 從終端用戶可用性而來的節(jié)約費(fèi)用 .......................................................................................................135. 從減少收入損失方面帶來的節(jié)約費(fèi)用 ...................................................................................................136. 在 UNICENTER 上的平均投資額 ..........................................................................................................................138. 生產(chǎn)率和底線—自動化能力的增強(qiáng) ...............................................................................................................138. 在系統(tǒng)和軟件布置方面生產(chǎn)率的提高 ..................................................................................................139. 在用戶問題反映方面生產(chǎn)率的提高 ......................................................................................................141. 環(huán)境的增長方面帶來的效率的提高 ......................................................................................................142. 所有生產(chǎn)率和效率的提高 ..................................................................
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