高星級(jí)酒店員工手冊(cè)(最新整理-wenkub
2022-12-29 04:30:53 本頁面
【正文】 女） Personal Grooming Standards For Male 儀容儀表標(biāo)準(zhǔn)（男） Appendix 2 Employee Handbook acceptance 附錄 2 接受《員工手冊(cè)》協(xié)議 5 FOREWORD 前言 This Employee Handbook is designed to give you an overall insight and understanding of working in MERITUS MINGDE SHANGHAI. 本員工手冊(cè)旨在使您對(duì)上海 銘 德 君華 大 酒店有整體的了解，并知曉如何在其中工作。 This manual is not the only source of information on hotels。 6 MISSION STATEMENT 企業(yè)宗旨 Vision To bee Asian’s outstanding hospitality brand 愿景 :成為亞洲卓越的酒店業(yè)品牌 Core values Asian Hospitality 核心價(jià)值觀 （亞洲式殷勤好客之服務(wù)） We promise to provide our guests with an experience of Asian grace, warmth amp。“ 君華 ” 一詞， 源于拉丁文，意指 “ 品質(zhì)精美 ” ，配 以 融合 了東 方哲學(xué) 和 西方雅致尊榮 的典雅標(biāo)志，代表 的是 君華 所提供的 亞洲式經(jīng)典 服務(wù) 以 及備受推崇的 西方 式 典雅 。 Our hotel will feature 288 rooms, 5 Food amp。我們 不單單承諾提供良好的服務(wù)，我們承諾的是能讓客人感受到關(guān)愛的服務(wù) ！ You will receive a great deal of training over the next few weeks to enable you to help provide this level of service to our guests once the hotel opens. For those of you have worked in preopening hotels before, you will know that it is hard work, but you will also know the thrill of when the hotel opens after all of your hard work. We are now in the final 90 day period prior to our soft opening, this is a vital and busy period to ensure that all of the hotel?s systems, equipment and operations are installed, checked and tested prior to opening for our guests. I encourage you to listen to your supervisors, managers and Department Heads, learn all you can and work hard – together we will make this one of the best fivestar hotel in Shanghai. 在接下來的數(shù)周 ,你將接受大量的培訓(xùn)，有助于一旦酒店開幕，你能夠?yàn)槲覀兊目腿颂峁┻@樣的服務(wù)水準(zhǔn)。 Again I wele you to the hotel. I am sure that your experience with Meritus will be a rewarding one and I look forward to working with you all to make this not just a good hotel, but a great hotel that cares for its guests and sees them returning often to enjoy our hospitality. 在此歡迎你們的加入 。 上海民強(qiáng)經(jīng)過十幾年的市場(chǎng)歷練 ，緊密結(jié)合當(dāng)?shù)厥袌?chǎng)發(fā)展變化特點(diǎn) ,逐步形成了富有自身特色的開發(fā)理念和營(yíng)銷思路。 Resort. Our core values are to provide our guests with an experience of Asian Grace, Warmth and Care 君華 酒店管理創(chuàng)立于一九九一年，總部位于新加坡。 Meaning and positioning 君華 集團(tuán)含義和定位： Meritus is derived from Latin, symbolize “high quality”. Meritus is Asianstyle luxury hotel brand. Whether for business or leisure, you will fully experience of Asian Grace, Warmth amp。 12 The gold silk: 金絲綢之帶： The Group is symbolized by a silk ribbon. The Meritus logo consists of the seal of quality and a golden Ribbon. The sed represents History, Quality, Style and dedication and is a guarantee of our mitment to consistently deliver our signature Asian Hospitality to our guests. The ribbon symbolizes silk, the highly sought after item that first linked the East with the West. With its exotic Asian feel and a certain grace and elegance, wearers are associated with taste,
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