【正文】 作，但又只包括必須完成的工作的各個過程 Deliverableoriented hierarchy of deposed project ponents that anizes and defines the total scope of the project. Hardware Services Data 創(chuàng)建 WBS 創(chuàng)建 WBS(Cont.) Time Management 時間管理 Definition Activities 定義活動 Estimate Activity Resources 估算資源 Sequence Activities 排列順序 Estimate Activity Duration 估算時間 Develop Schedule 制定進(jìn)度計劃 Control Schedule 控制進(jìn)度 Processes required to acplish timely pletion of the project. 按時完成 進(jìn)度計劃編制概要 進(jìn)度計劃編制概要 (Cont.) Project Cost Management 成本管理 Estimate Costs 估算成本 Determine Budget 制定預(yù)算 Control Cost 控制成本 Processes involved in estimating, budgeting , and controlling costs so that the project can be pleted within the approved budget 預(yù)算之內(nèi)完成項目 Earned Value, Planned Value, and Actual Cost Quality Management 質(zhì)量管理 Plan Quality 規(guī)劃質(zhì)量 perform Quality Assurance 實施質(zhì)量保障 Perform Quality Control 實施質(zhì)量控制 Processes necessary to ensure that the project will satisfy the needs for which it was undertaken 滿足其預(yù)定的需求 Human Resource Management 人力資源管理 Develop Human Resource Plan 制定人力資源計劃 Acquire Project Team 獲取項目團(tuán)隊 Develop Project Team 建設(shè)項目團(tuán)隊 Manage Project Team 管理項目團(tuán)隊 Processes required to make effective use of the people involved with the project 有效的人力資源利用 Communications Management 溝通管理 ? Identify Stakeholder 識別利益相關(guān)者 ? Plan Communications規(guī)劃溝通 ? Distribute Information發(fā)布信息 ? Manage Stakeholders Expectations管理利益相關(guān)者期望 ? Report Performance 報告績效 Processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information 及時與恰當(dāng)?shù)厣伞⑺鸭?、傳播、存儲、檢索和最終處置項目信息所需的過程。項目的目標(biāo)是實現(xiàn)其目標(biāo)，然后結(jié)束項目，而持續(xù)進(jìn)行的日常運作的目標(biāo)一般是為了維持經(jīng)營 項目和戰(zhàn)略規(guī)劃 項目經(jīng)常當(dāng)做實現(xiàn)組織戰(zhàn)略計劃的一種手段使用，不管項目團(tuán)隊是該組織的員工，還是服務(wù)合同的承包者 什么是項目管理 項目管理就是把各種知識、技能、手段和技術(shù)應(yīng)用于項目活動之中，以達(dá)到項目的要求。 ? Temporary 臨時性 指每一個項目都有確定的開始和結(jié)束 項目完成時，這個團(tuán)隊也就解散了，團(tuán)隊成員重新安排。于華 北京 第六章 項目管理引言 為什么要學(xué)項目管理？ ? Managers learn from experience how to cope with routine problems. But the best managers are also able to respond to change. ? To do this you need more than timehonored rules of thumb。 ? Unique Product, Service or Result 獨特的產(chǎn)品、服務(wù)或成果 生產(chǎn)出來可以量化的產(chǎn)品或制品，既可以本身就是最終物件，也可以是其他物件的組成部分。 項目管理是通過應(yīng)用和綜合諸如啟動、規(guī)劃、實施、監(jiān)控和收尾等項目管理過程來進(jìn)行的。 Risk Management 風(fēng)險管理 Plan Risk Management 規(guī)劃風(fēng)險管理 Identify Risks 識別風(fēng)險 Perform Qualitative Analysis 實施定性風(fēng)險分析 Perform Quantitative Analysis 實施定量風(fēng)險分析 Plan Risk Responses 規(guī)劃風(fēng)險應(yīng)對 Monitor Control Risk Responses 監(jiān)控風(fēng)險 Processes of conducting risk management planning, identification, analysis, responses planning, and monitoring and control on a project 包括風(fēng)險管理規(guī)劃、風(fēng)險識別、分析、應(yīng)對規(guī)劃和監(jiān)控的過程 Procurement Management 采購管理 Plan Procurements 規(guī)劃采購 Conduct Procurements 實施采購 Administer Procurements 管理采購 Close Procurements 結(jié)束采購 Processes necessary to purchase or acquire products services, or results needed from outside the project team to perform the work. 從項目團(tuán)隊外部采購或獲得所需的產(chǎn)品、服務(wù)或成果的過程 Stakeholder Management 利益相關(guān)者管理 Identify stakeholders 識別利益相關(guān)者 Plan stakeholder management 規(guī)劃利益相關(guān)者管理 Control stakeholder engagement 管理利益相關(guān)者活動 To identify stakeholder, to analyze their expectations and impact, and to develop management strategies for effectively engaging stakeholders in pro