領(lǐng)導(dǎo)力挑戰(zhàn)沖突和傾聽(tīng)的習(xí)慣(已修改)
2025-02-01 01:26 本頁(yè)面
【正文】 RM1 February 2023 2023年二月 Brenda Shull, Today’s Session今日題目 ? Mental models 思維模式 ? Listening聆聽(tīng) ? Conflict沖突 ? Dealing with Difficult People ? 和不隨和的人相處 RM2 RM3 A question you have asked me: 你曾經(jīng)問(wèn)過(guò)我的一個(gè)問(wèn)題 : How do I get my workers to do their job because they want to, not just because they have to. They are busy, but mindless. 如何使我的員工做他們想做的工作而不僅僅是他們必須去做。他們很忙，但好像是不愛(ài)動(dòng)腦筋 RM4 Mental models are the deeply held beliefs, images and assumptions we hold about ourselves, our world and our anizations. 思維模式 是我們對(duì)自己 ,我們的世界和組織根深蒂固的信念，圖像和假設(shè) RM5 Leadership Development Plan ? The superior leader gets things done ? With very little motion卓越的領(lǐng)導(dǎo)稍用點(diǎn)心就能把事情辦好。 ? He imparts instruction not through words ? But through deeds他傳授指令不是通過(guò)語(yǔ)言而是通過(guò)自己的行為。 ? He keeps informed about everything ? But interferes hardly at 到任何干擾。 ? He is a catalyst他是催化劑 ? When they succeed he takes no credit. ? And because he takes no credit ? Credit never leaves him他成功的時(shí)候從不把榮譽(yù)歸功自己，因?yàn)樗麖牟话褬s譽(yù)歸功自己，所以榮譽(yù)一直屬于他。 6 When was this written? 這個(gè)是什么時(shí)候?qū)懙模? ? In the 6th Century在六世紀(jì) ? LaoTzu 老子 7 What does Research say that High Performing Teams Need? 研究顯示高效團(tuán)隊(duì)需要什么？ What Workers Need for Success工人的成功需要什么？ ? A culture that challenges them to be the best they can be一種使他們成為他們最好自己的文化 ? A sense of team that nurtures and supports –”in on it”一種能滋養(yǎng)與支持他們的團(tuán)隊(duì) ? Encouragement of the heart—empathetic management心靈激勵(lì) 情感管理 ? A vision they can believe in—trust respect他們能夠相信的愿景 信任及尊敬 ? A role model to show them the way一個(gè)行為榜樣讓他們?nèi)绾稳プ觥? 9 Different stage 不同階段 Employee growth員工成長(zhǎng) Dependent 依賴(lài) Independent 獨(dú)立 Interdependent相互依賴(lài) Management role管理角色 Tell傾述 Influence影響 Collaborate合作 Human growth人口增長(zhǎng) Child 孩子 Adolescent青春期 Adult成人 10 Managers who have the most positive influence are those who help their employees grow. 那些幫助員工成長(zhǎng)的經(jīng)理們具有最大積極影響力 Tell傾述 Influence影響 Collaborate合作 Restricts opportunities to talk to each other. Insists that all questions be directed to them. Withholds information giving out small pi
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