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mmunicate the change vision216。 產(chǎn)生領(lǐng)導(dǎo)性的合作 Create a guiding coalition216。 總結(jié) Conclusions3 Breakthrough Technologies, Inc.科特的 8個程序 Kotter’s Eight Stage Process216。 每一步的基準(zhǔn) Benchmarks for each step 216。1 Breakthrough Technologies, Inc.6 執(zhí)行中的成功因素 Success Factors in Six Sigma ImplementationSteve ZinkgrafSigma Breakthrough Technologies2 Breakthrough Technologies, Inc.概述 Overview 216。 科特的領(lǐng)導(dǎo)變化藍(lán)圖 Kotter’s Leading Change Roadmap216。 領(lǐng)導(dǎo)層執(zhí)行藍(lán)圖 Leadership Implementation Roadmap216。 要有急迫感 Establish a sense of urgency216。 規(guī)劃遠(yuǎn)景和策略 Develop a vision and strategy216。 賦予職員自由行動的空間 Empower employees for broadbased action216。 鞏固盈利,制造更多的機(jī)會 Consolidate gains and produce more change216。 要素 Elements 調(diào)查市場競爭實體 Examine market and petitive realities 識別危機(jī),潛在危機(jī)和機(jī)會 Identify crises, potential crises or major opportunities216。 Delta’s 沒有緊迫感 No sense of urgency created – 沒有責(zé)任心 no accountability 缺乏高層領(lǐng)導(dǎo) Absence of senior leadership 沒有領(lǐng)導(dǎo)性的責(zé)任來理解變化 No mitment of leadership to understand change5 Breakthrough Technologies, Inc.第二步:產(chǎn)生領(lǐng)導(dǎo)性的合作 Step 2: Create a Guiding Coalition216。 附加 Plus’s 聯(lián)合信號由責(zé)任清晰的冠軍小組開始 AlliedSignal starts with group of Champions with clear accountability 每月執(zhí)行理事轉(zhuǎn)變?yōu)?6 委員會 Exec Council bees Six Sigma Council every month Polaroid charters champion group 冠軍要有強(qiáng)烈的職務(wù)能力,專業(yè)知識和可行性 Champions identified with strong position power, expertise and/or credibility Meet monthly 對先進(jìn)的車間賦予重要責(zé)任并進(jìn)行培訓(xùn) Heavy mitment to upfront workshops and training216。 要素 Elements 創(chuàng)造遠(yuǎn)景指導(dǎo)改變工作 Create a vision to help direct the change effort 為該遠(yuǎn)景展開策略 Develop strategies for that vision (alignment)216。 Delta’s 沒有遠(yuǎn)景被開發(fā),計劃只是培訓(xùn)計劃 No vision developed program is a training program 沒有急迫感支持遠(yuǎn)景 No sense of urgency to support the vision 用 6 來檢查 Doing Six Sigma to check a box7 Breakthrough Technologies, Inc.第四步:交流變化遠(yuǎn)景 Step 4: Communicate the change vision216。 Plus’s AlliedSignal and GE和通用公司展示了他們強(qiáng)有力的溝通 demonstrate aggressive munication municate until you puke! 清楚的、早期的溝通計劃 Clear and early munication plan 用于溝通的很多論壇 Many forums used to municate216。 要素 Elements 掃除障礙 Remove obstacles 改變破壞變化遠(yuǎn)景的系統(tǒng) Change systems that undermine change vision 要有承擔(dān)危險的勇氣 Encourage risk taking216。 Elements 掃除障礙 Remove obstacles 改變破壞變化遠(yuǎn)景的系統(tǒng) Change systems that undermine change vision 要有承擔(dān)危險的勇氣 Encourage risk taking216。 Elements 先期盈利計劃 Plan for early wins 產(chǎn)生盈利 Create the wins 對獲勝者給予明顯的承認(rèn)和獎勵 Visibly recognize and reward the winners216。 Delta’s 沒有建立責(zé)任義務(wù) No accountability established 花了 12個月多才達(dá)到合理的結(jié)果 More than 12 months to achieve reasonable results 財政支持不明顯 Financial support not apparent12 Breakthrough Technologies, Inc.Step 7:鞏固收獲,產(chǎn)生更多的變化 Consolidate gains and produce more change216。 Plus’s 讓合格的人進(jìn)來開始此程序 Qualified people brought in to kick sta