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rm for tomorrow.? Integrity – Act with openness and honesty. Always.? Respect for the Individual – Treat each person as we would like to be treated.? Quality Client Service – Understand and meet client expectations 100 percent of the time. ? Best People – Are highly petent and make a mitment to excellence, teamwork, and the success of our clients.ACCENTURE: CORE VALUES2023/3/1151989 ?Andersen Consulting bees a separate business unit from Arthur Andersen?$ billion?21,400 employees1991?Horizon 2023 Initiative to develop mission and strategic plan?$ billion?25,000 personnel1993?Andersen Consulting issues its first annual report?$ billion?27,000 employees1997?Andersen Consulting creates a global work of municationsfocused solution centers in an effort to set the standard for speed and quality of performance?$. Billion? 53,000 employees1998?$ billion?65,000 employees2023?Joe Forehand bees Managing Partner and introduces the 100 Day Plan?Andersen Consulting wins arbitration against Arthur Andersen?Accenture, formerly known as Andersen ConsultingACCENTURE: IMPORTANT MILESTONES2023/3/116ACCENTURE GLOBALLY167。 Countries: 48167。 Clients: ? The vast majority of Fortune 30 most profitable global public panies ? Nearly 75% of Fortune 200 global panies? 100 of the most significant “Industry Standard” Inter panies 2023/3/117ACCENTURE: DEVELOPMENT OF REVENUES(. Billions)1993$2,8761994$3,4521995$4,2241996$5,3021997$6,6471998$8,32023/3/118ACCENTURE: GLOBAL PERSONNEL GROWTH199753,426199644,801199538,027199432,711199865,1342023/3/119AmericasEMEAIAsia/PacificHamburgFrankfurtM252。sseldorfBerlinWienZ252。 Introduction/Expectations216。 Consulting: Nature, Trends, Careers216。 Research (some basics)216。 Strategy? Advice and counsel about corporatelevel or businessunit strategies167。 Human Resources ? Compensation and benefits advice, attracting, motivating, and retaining high quality employees167。nendonk Consultancy + Research GbR, Hamburg2023/3/1125WHERE DO YOU WANT TO GO TODAY? A scene from Lewis Carroll39。s Adventures In Wonderland, when Alice asks the Cheshire cat for directions, speaks volumes about planning where an anization wants to be in the future.Would you tell me, please, which way I ought to go from here? asks Alice. That depends a good deal on where you want to get to, said the Cat.I don39。t matter which way you go. said the Cat.2023/3/1126REASONS TO HIRE EXTERNAL CONSULTANTS (1/2)Reasons for clients to hire external consultants (1):? Existing panies are not ready for the pace globalization and vanishing market barriers they face need Consultants with broad market / industry knowledge? Increasing MA activities High plexity of transactions and tasks related to Post Merger Integration? Challenges of the high tech environment: employees are wholly occupied with daily work and don’t have the time to think about innovations? Changing working environment necessitate creative and uptodate HR Management? Deregulation enabled new panies to enter the market. In order to position and pete against former monopolists they need industry related consulting experience (+other way round, exmonopolists try to defend themselves against new market entries using the knowledge of external panies)2023/3/1127REASONS TO HIRE EXTERNAL CONSULTANTS (2/2)Reasons for clients to hire external consultants (2):? Consultants have access to information on a truly global basis (Knowledge Exchange)? Widespread acceptance of using consultants to gain outside expertise.? Rapid technological change.? Movement to enterprise wide solutions.? Lack of inhouse expertise in Processes, technologies, industry best practices, and project management.2023/3/1128BENEFITS OF USING CONSULTANTS ? Subject matter expert: A consultant will save time and money by arriving to a solution to the client‘s needs at a faster pace because of past extensive knowledge and experience in dealing with other business owners. ? Objective point of view: A consultant will bring a refreshing outside point of view to the client‘s pany, which will pinpoint existing problems or reach faster solutions. ? Educate, inform: A good consultant will educate and inform the client as the task is pleted. ? Share information about industry and petition: This is essential to reaching pany goals. ? Assist with strategic planning which will help reach pany goals faster and easier. ? Offer innovative ideas2023/3/1129WORK AND LIFESTYLE CHARACTERISTICS? Work at client site? Work in team environment? Work with a variety of clients across industries? Assess client business and technical challenges? Develop solutions to move client forward? Extensive traveling ? Enriching learning experience? Cyclical overtime? Travel? Variety of responsibilities? Work with