【正文】
要求 的 通用框架 ? Define performance and cost based metrics to guide and evaluate results of quality system implementation ? 定義基于 測量指標 的績效和成本,以指導和 評價質(zhì)量體系運行的效果 QuEST Forum Goals QuEST Forum 目標( 1) ? Drive Continuous Improvement ? 推動 持續(xù)改進 ? Enhance customersupplier relationships ? 增強 客戶 供應商的關(guān)系 ? Enhance quality of telemunications products and improve cost of ownership throughout supply chain ? 提高電信行業(yè)產(chǎn)品質(zhì)量,并 改進整個供應鏈的成本 QuEST Forum Goals QuEST Forum 目標( 2) What Is TL 9000? 什么是 TL9000? TL 9000 is a mon set of quality system requirements and metrics designed specifically for the Tele Industry, enpassing ISO 9001 and other best practices TL9000 是電信行業(yè)通用的質(zhì)量體系要求,并專設(shè)衡量指標,同時包含ISO9001及其他好的實踐經(jīng)驗; TL 9000 Quality System TL9000質(zhì)量體系 TL 9000 Supplier 供應商 Registrar 認證機構(gòu) Customer 客戶 Results/結(jié)果 Feedback/反饋