一線主管-問(wèn)題解決-學(xué)員手冊(cè)-展示頁(yè)
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【正文】 7. 為什么 油泵的進(jìn)油口被金屬屑堵塞 Why is the intake clogged with metal shavings? 油泵的進(jìn)油口未安裝過(guò)濾器 No filter on the pump intake. Cause Investigation 調(diào)查原因 問(wèn)題解決 (Practical Problem Solving) Continued 11 Shanghai Nantong Wuxi Hangzhou Shenzhen Qingdao 4 運(yùn)用 5個(gè)為什么的調(diào)查方法來(lái)找出根本原因 5 Why Investigation to find the Root Cause 調(diào)查原因 Cause Investigation 問(wèn)題解決 (Practical Problem Solving) Continued 10 Shanghai Nantong Wuxi Hangzhou Shenzhen Qingdao 確定原因所在 Locate the Point of Cause o 找出 (車(chē)輛 /部件上 )出現(xiàn)問(wèn)題的位置 Locate Position of Occurrence (on the vehicle/ part) o 確定原因所在 Locate Point of Cause 3 掌握情況 Grasp the Situation 問(wèn)題解決 (Practical Problem Solving) Continued 9 Shanghai Nantong Wuxi Hangzhou Shenzhen Qingdao 定義問(wèn)題 針對(duì)具體情況對(duì)問(wèn)題進(jìn)行定義Problem Definition Specifically define the situation o 標(biāo)準(zhǔn) The Standard o 偏差 The Deviation o 持續(xù)時(shí)間 The Time Period 2 掌握情況 Grasp the Situation 問(wèn)題解決 (Practical Problem Solving) Continued 8 Shanghai Nantong Wuxi Hangzhou Shenzhen Qingdao 描述問(wèn)題 Problem Description 陳述出現(xiàn)的問(wèn)題 state the problem that is occurring 1 掌握情況 Grasp the Situation 問(wèn)題解決 (Practical Problem Solving) Continued 7 Shanghai Nantong Wuxi Hangzhou Shenzhen Qingdao 1 2 3 4 5 6 描述問(wèn)題 Problem Description 定義問(wèn)題 Problem Definition 確定原因所在 Locate Point of Cause
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