【正文】 CHAPTER TWO: THE ENVIRONMENT OF HUMAN RESOURCE MANAGEMENT .............................................................................................................14CHAPTER OBJECTIVES ....................................................................................................14CHAPTER OVERVIEW ......................................................................................................14CHAPTER EXERCISES ......................................................................................................15CHAPTER THREE: EQUAL EMPLOYMENT OPPORTUNITY AND AFFIRMATIVE ACTION..............................................................................................16CHAPTER OBJECTIVES ....................................................................................................16CHAPTER OVERVIEW ......................................................................................................16CHAPTER EXERCISES ......................................................................................................17CHAPTER FOUR: JOB ANALYSIS AND HUMAN RESOURCE PLANNING ...18CHAPTER OBJECTIVES ....................................................................................................18CHAPTER OVERVIEW ......................................................................................................18STUDY GUIDE –MHR 6451Columbia Southern University24847 Commercial Avenue. Box 3110Orange Beach, AL 36561(251) 9813771 Fax (251) 98138152 / 63CHAPTER EXERCISES ......................................................................................................19CHAPTER FIVE: RECRUITMENT ...........................................................................20CHAPTER OBJECTIVES ....................................................................................................20CHAPTER OVERVIEW ......................................................................................................20CHAPTER EXERCISES ......................................................................................................21CHAPTER SIX: INTERNET RECRUITING.............................................................22CHAPTER OBJECTIVES ....................................................................................................22CHAPTER OVERVIEW ......................................................................................................22CHAPTER EXERCISES ......................................................................................................23CHAPTER SEVEN: SELECTION...............................................................................24CHAPTER OBJECTIVES ....................................................................................................24CHAPTER OVERVIEW ......................................................................................................24CHAPTER EXERCISES ......................................................................................................25CHAPTER EIGHT: TRAINING AND DEVELOPMENT........................................26CHAPTER OBJECTIVES ....................................................................................................26CHAPTER OVERVIEW ......................................................................................................26CHAPTER EXERCISES ......................................................................................................27UNIT ONE EXAM ..........................................................................................................28CHAPTER NINE: CAREER PLANNING AND DEVELOPMENT ........................37CHAPTER OBJECTIVES ....................................................................................................37CHAPTER OVERVIEW ......................................................................................................37CHAPTER EXERCISES ......................................................................................................38CHAPTER TEN: PERFORMANCE APPRAISAL....................................................39CHAPTER OBJECTIVES ....................................................................................................39CHAPTER OVERVIEW ......................................................................................................39CHAPTER EXERCISES ......................................................................................................40CHAPTER ELEVEN: COMPENSATION..................................................................41CHAPTER OBJECTIVES ....................................................................................................41CHAPTER OVERVIEW ......................................................................................................41CHAPTER EXERCISES ......................................................................................................42CHAPTER TWELVE: BENEFITS AND OTHER COMPENSATION ISSUES ....43CHAPTER OBJECTIVES ....................................................................................................43CHAPTER OVERVIEW ......................................................................................................43CHAPTER EXERCISES ......................................................................................................44CHAPTER THIRTEEN: A SAFE AND HEALTHY WORK ENVIRONMENT....45CHAPTER OBJECTIVES ....................................................................................................45CHAPTER OVERVIEW ......................................................................................................45CHAPTER EXERCISES ......................................................................................................463 / 63CHAPTER FOURTEEN: THE EVOLUTION OF LABOR UNIONS .....................47CHA