【正文】 日 Abstract 摘要 隨著經(jīng)濟(jì)的高速發(fā)展以 及市場(chǎng)流通規(guī)模的不斷發(fā)展，配送的的業(yè)務(wù)量不斷增加，傳統(tǒng)的物流配送方式已經(jīng)不能適應(yīng)市場(chǎng)經(jīng)濟(jì)的發(fā)展。如何使 第三方物流企業(yè)獲得更大競(jìng)爭(zhēng)力 ，受到了企業(yè)的關(guān)注。這對(duì)快遞公司降低資金消耗和提高客戶服務(wù)質(zhì)量有著重要的意義。 Especially for the development of thirdparty logistics panies, distribution logistics development is an integral part of the logistics and distribution means to cause unreasonable increase in the cost of the enterprise, so the face of this situation, requiring thirdparty logistics enterprises in the logistics business processes, warehousing and other aspects can be improved。 In this paper, the work search method, summarized and other research methods to SF Express Ltd (hereinafter referred to as SF Express) Xuzhou area for the study, in order to improve service quality and reduce distribution costs as a criterion, from a logistics management and market petition found during the operation and management of the pany some questions raised its corporate operations optimization program。 Keyword： SF Competitiveness Operations Management 目 錄 目 錄 摘要 ................................................................................................................................. II Abstract .......................................................................................................................... 1 第一章 緒論 .................................................................................................................... 1 研究背景和意義 ...................................................................................................... 1 研究的背景 ....................................................................................................... 1 研究的意義 ....................................................................................................... 1 研究?jī)?nèi)容 ................................................................................................................. 1 研究方法 ................................................................................................................. 1 論文結(jié)構(gòu) ................................................................................................................. 2 第二章 理論綜述與行業(yè)發(fā)展趨勢(shì) ................................................................................... 3 現(xiàn)代物流 ................................................................................................................. 3 電子商務(wù) ................................................................................................................. 3 供應(yīng)鏈管理 ............................................................................................................. 3 倉(cāng)儲(chǔ) ........................................................................................................................ 4 倉(cāng)儲(chǔ)的概念 ....................................................................................................... 4 倉(cāng)儲(chǔ)管理的內(nèi)容 ............................................................................................... 4 快遞行業(yè)的發(fā)展現(xiàn)狀與趨勢(shì) ................................................................................... 5 中國(guó)快遞業(yè)現(xiàn)狀 ............................................................................................... 5 快遞業(yè)行業(yè)現(xiàn)狀和發(fā)展趨勢(shì) ............................................................................. 5 第三章順豐速運(yùn)運(yùn)營(yíng)管理現(xiàn)狀 ......................................................................................... 6 公司簡(jiǎn)介 ................................................................................................................. 6 公司簡(jiǎn)介 .......................................................................................................... 6 公司組織結(jié)構(gòu)與崗位設(shè)置 ................................................................................. 6 網(wǎng)點(diǎn)布局與市場(chǎng)、客戶 .................................................................................... 6 主要業(yè)務(wù)流程 ......................................................................................................... 7 企業(yè)運(yùn)營(yíng)管理模式 .................................................................................................. 8 企業(yè)物流管理情況分析 ........................................................................................... 9 配送流程 .......................................................................................................... 9 入庫(kù)管理環(huán)節(jié) ..................................................................................................10 出存管理環(huán)節(jié) ..................................................................................................11 分揀環(huán)節(jié) .........................................................................................................12 目 錄 市場(chǎng)的競(jìng)爭(zhēng)力分析 ................................................................................................. 12 第四章 順豐速運(yùn)運(yùn)營(yíng)管理存在的問(wèn)題分析 ................................................................... 14 物流管理中存在的問(wèn)題 ......................................................................................... 14 揀貨操作存在的問(wèn)題 ...................................................................................... 14 裝卸搬運(yùn)存在問(wèn)題 .......................................................................................... 14 順豐速遞市場(chǎng)競(jìng)爭(zhēng)力存在的問(wèn)題 ........................................................................... 14 寄送時(shí)間和限時(shí)時(shí)準(zhǔn)率存在的問(wèn)題 ....................