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索菲特酒店人事管理制度-文庫吧資料

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【正文】 部門: 人事部 PROBATION CONFIRMATION (1/1) 確認試用期到期 (1/1) _____________________________________________________________________ PROCEDURE PURPOSE : SYSTEMATIC CONFIRMATION APPROACH FOR : 制訂程序的目的: 制訂系統(tǒng)方法來確認試 用期的到期: EMPLOYEE ON PROBATION 在試用期內(nèi)的員工 RESPONSIBLE SUPERIOR 相關領導 The Personnel Department shall inform every Department on a monthly basis regarding :人事部每月須將如下要點通知各部門: 1. The name of the employee who is up for confirmation within the month 當月需確認試用期到期的員工名單 2. The due date of the employee who is up for confirmation within the month 當月需確認試用期到期的日期表 ? One month prior to the pletion date of probation, the Personnel Department shall send the performance appraisal form to the Department Head concerned. 人事部須在試用期滿一個月前提前將工作表現(xiàn)評估表交給相關部門經(jīng)理。 conditions stated in the contract / letter of employment. 新員工也要求在勞動合同書上簽字,證明接受合同書所列條款。 17 DIVISION : HUMAN RESOURCES DEPARTMENT : PERSONNEL 部門: 人力資源部 部門: 人事部 EMPLOYMENT CONTRACT / LETTER SIGNING (1/1) 勞動合同 / 合同的簽訂 ( 1/1) _____________________________________________________________________ PROCEDURE PURPOSE : DEPARTMENTAL POLICY SETUP FOR : 制訂程序的目的: 制訂部門內(nèi)部制度,包括: EMPLOYEE CONTRACTS 新員工的勞動合同書 REFERENCE DOCUMENTS 飯店參考資料 ? Management signatures required in a contract / letter of employment shall be displayed according to the hiring level of the new employee as follows : 如下為不同級別的新員工需不同管理層簽字的說明表: CONTRACT/LETTER 勞 動合同書 HR amp。 Administration Department 財務部 3. Engineering Department 工程部 4. Personnel amp。 Beverage Department 餐飲部 3. Sales amp。 ? All Personnel requisitions shall be approved by the GM / DGM before entering the next stage. 進行下一步之前,一切人員需求申請須經(jīng)過總經(jīng)理和副總經(jīng)理批準。 3. Any promotion shall get the signed approval from the GM / DGM 任何職位提升必須經(jīng)過總經(jīng)理和副總經(jīng)理簽字批準。 Training Mgr 將表格交給人事培訓經(jīng)理 ? Following a staff resignation : 在有員工辭職后: 1. Any replacement within the approved Personnel Requisition guide budget shall be processed immediately 在人員安排預算內(nèi)的人事替換須立即辦理。 PLACEMENT 系統(tǒng)地招聘、篩選和分配崗位 REQUIREMENTS FOR QUALIFIED STAFF RECRUITMENT 飯店對招聘合格員工的要求 ? The lines of authority for the Department concerned are the following : 如下為各部門經(jīng)理的權限范圍: TASK 任務 . 部門經(jīng)理 P amp。 ? The Personnel Department will send a letter of regret to all unsuccessful applicants / candidates. 人事部將以道歉信的形式通知未能通過面試的求職者和候選人。 11 DIVISION : HUMAN RESOURCES DEPARTMENT : PERSONNEL 部門: 人力資源部 部門: 人事部 RECRUITMENT / SELECTION / PLACEMENT (7/8) 招聘 /篩 選 /崗位分配 (7/8) PROCEDURE PURPOSE : DEPARTMENTAL POLICY SETUP REGARDING : 制訂程序的目的: 制訂部門內(nèi)部制度,包括: RECRUITMENT, SELECTION amp。 PLACEMENT 系統(tǒng)地招聘、篩選和分配崗位 REQUIREMENTS FOR QUALIFIED STAFF RECRUITMENT 飯店對招聘合格員工的要求 ? A certified copy of the original employment contract shall be issued to the successful applicant and the original copy shall be filed in the employee’s personal file which shall be kept at the Personnel Department. 受聘者保存副本勞動合同書一份,原件須放入其個人檔案由人事部保存歸檔。 ? Where the physical examination has been approved, the employment contract shall display the following signatures : 求職者出具健康證后,勞動合同書須有以下簽名: 1. Approval by Legal Representative or Legal Representative consigner. 企業(yè)法人代表或法人代表的委托人的批準。 ? Interview with the Resident Manager and the GM / DGM has to be anised before final approval. For the Assistant Manager level and above, the approval of the Chairman is necessary. 申請者必須經(jīng)駐店經(jīng)理和總經(jīng)理、副總經(jīng)理面試才能最終決定。 9 DIVISION : HUMAN RESOURCES DEPARTMENT : PERSONNEL 部門: 人力資源部 部門: 人事部 RECRUITMENT / SELECTION / PLACEMENT (5/8) 招聘 /篩選 /崗位分配 (5/8) _____________________________________________________________________ PROCEDURE PURPOSE : DEPARTMENTAL POLICY SETUP REGARDING : 制訂程序的目的: 制訂部門內(nèi)部制度,包括: RECRUITMENT, SELECTION amp。 PLACEMENT 系統(tǒng)地招聘、篩選和分配崗位 REQUIREMENTS FOR QUALIFIED STAFF RECRUITMENT 飯店對招聘合格員工的要求 ? The Personnel Department shall send all supporting documents and evaluation forms of the qualified candidates to the Department Head concerned as soon as the Personnel Department task has been pleted. 人事部在完成職責之后,須盡快將合格求職者的全部文件和評估表轉交給相關門經(jīng)理 . ? The Personnel Department shall arrange an appointment date of interview to select the potential candidate(s) and inform the Department Head concerned if the vacant position is immediately available. If not, all the successful candidates’ records shall be filed accordingly in the divisional data bank for future reference. 一旦有崗位空缺,人事部負責安排面試合適的候選者并立即通知有關部門經(jīng)理。 2. The main information to be obtained is as follows : 如下為提問要點: A. Knowledge and skill relative to the vacant position與空缺職位相關的知識和技能 B. Work experience 工作經(jīng)歷 C. Ability to work in a team 團隊協(xié)作能力 D. Problem solving ability 解決問題的能力 E. Self control ability 自控能力 F. Constructive and positive work attitude 創(chuàng)造性的、積極的工作態(tài)度 G. Service minded / guest first oriented 服務意識、客人至上精神 H. General behaviour 整體表現(xiàn) I. Planning skill 計劃能力 ? The evaluation of the applicant shall be performed by using all the above mentioned factors. 對求職者的評估必須依據(jù)以上所列的全部要點來判斷。 PLACEMENT 系統(tǒng)地招聘、篩選和分配崗位 REQUIREMENTS FOR QUALIFIED STAFF RECRUITMENT 飯店對招聘合格員工的要 求 ? Any screened candidate shall be interviewed by the Department Head on a weekly basis. 各部門經(jīng)理須每周對經(jīng)過篩選的候選人進行面試。 3. In some cases a step skill test shall be performed, ., puter literacy, calculator usage, Engli
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