組織行為學(xué)-羅賓斯-12版本-第一章節(jié)-文庫吧資料
2024-11-20 04:21本頁面
【正文】 y, and developing plans to coordinate activities,Management Functions (cont’d),Organizing Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made,Management Functions (cont’d),Leading A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts,Management Functions (cont’d),Controlling Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations,Mintzberg’s Managerial Roles,E X H I B I T 1–1,Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright 169。 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.,Mintzberg’s Managerial Roles (cont’d),E X H I B I T 1–1 (cont’d),Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright 169。 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.,Management Skills,Technical Skills The ability to apply specialized knowledge or expertise,Human Skills The ability to work with, understand, and motivate other people, both individually and in groups,Conceptual Skills The mental ability to analyze and diagnose complex situations,Effective Versus Successful Managerial Activities (Luthans),Traditional Management Decision making, planning, and controlling Communication Exchanging routine information and processing paperwork Human Resource Management Motivating, disciplining, managing conflict, staffing, and training Networking Socializing, politicking, and interacting with othe
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