跨文化商務(wù)溝通筆記-文庫(kù)吧資料
2025-06-24 00:04本頁(yè)面
【正文】 lsWhile we speak with our vocal organs, we converse with our whole bodies.The ranges of nonverbal munication in business:1. kinesics including: facial expression, posture, gesture, eyecontact.2. business manners 3. spatial and temporal arrangements.Nonverbal munication has been defined as munication without words. The function of nonverbal municationn Repeating Contradicting (否定)Substituting(代替)Complementing (補(bǔ)充)Accenting(強(qiáng)調(diào))Regulating (調(diào)節(jié))Message Verbal message Nonverbal messageOral message Written message Gesture Facial expression Bodily movePhone speech letter Memo Email Hand Blink Eyebrow Smile Forward BlendStrategies of dealing with nonverbal munication in businessDo good homework. Do not take everything neither for granted nor too seriouslyThe partners’ behaviors and response could be observed to adjust one’s own behaviorAsk for explanation or chance to explain.Types of Nonverbal Communication1. Kinesics(體態(tài)語(yǔ)) Kinesics is the term used for municating through various types of body movements including facial expressions, gestures, posture (姿態(tài)) and stance (立姿), 2. Paralanguage/Metamunication（副語(yǔ)言）3. Object Language（客體語(yǔ)）4. Environmental Language（環(huán)境語(yǔ)）Paralanguage can be called 類語(yǔ)言或伴隨語(yǔ)言, 副語(yǔ)言特征或伴隨語(yǔ)言特征(paralinguistic features).Paralanguage is related to oral munication。? Low context cultures place less emphasis on the context of munication (such as implied meaning or nonverbal messages)。 time and space)It is heard but it isn’t taken in the way it is uttered. In a social situation, all participating sides can monitor the munication process. The utterance meaning/thespeaker’s meaning/thehearer’s m.How to give gifts:– Wrapped in a paper, or in a box or container– With a card on top or inside– With a receipt in case it will be returned by receiver– Personal presenting or by delivery pany– Money in an envelope Social distance is a term referring to the similarity or dissimilarity between the two cultures.? High context cultures emphasize the context in which a munication takes place。 schema for fulfilling the aim。 an aim。當(dāng)接到這樣的名片時(shí)，意為請(qǐng)你注意的意思。當(dāng)對(duì)方收到禮物時(shí)，看看名片就知道是你的回敬了。 ：表達(dá)謹(jǐn)
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