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it refers to the rate, pitch and volume qualities of the voice, which interrupt or temporarily take the place of speech and affect the meaning of a message.Culture ConflictionCulture shock means a condition of confusion and anxiety affecting a person when being suddenly exposed to a new culture or environment.Culture confliction refers to inharmonious or impact between two cultural strengths or systems.The stem of culture conflictonCollectivistindividualist cultural pattern.High contextlow context cultural patternHighpower distances and lowpower distances cultural patternMonochromic timepolychronic time cultural pattern.REVERSE CULTURE SHOCKFour stages of acculturation. Euphoriadepressionadjustmentacceptancen The dimensions of culture includes:n Time, past/present/ futuren Activity doing/being/beingn Relationships individual/ranked/mutual/n Power distance high/lown Communication context high/lown Nature controlling/harmony/yieldingn Formality formal/ informaln Competitiveness petitive/cooperativen Concept of space private/publicn Behavior tolerance loose culture/ tight culturen Uncertainty avoidance high/lown Self vs group individualism/ collectivismBusiness InteractionNo tricks談判注意 need options time relationships investment credibility knowledge skillsCultural StereotypingStereotyping is a kind of way of thinking which ignores how plex the human behavior is.The definition of perception perception is the process of selecting, organizing, and interpreting sensory data in a way that enables us to make sense of our world.Management CommunicatonTypes of corporation culture學(xué)院型文化(Academy culture)俱樂部型文化(Club Culture)棒球隊(duì)型文化(Baseball team culture)堡壘型文化(Fortress culture)Theory of seven framesl 任何組織的有效管理都涉及到7個(gè)變量(Variables)結(jié)構(gòu)(Structure)戰(zhàn)略(strategy)制度(system)人員(staff)作風(fēng)(style)技能(skill)n 共同的價(jià)值觀(shared value)。 they pay a great deal of attention to implicit, nonverbal messages。 a setting。 意為請注意。表示敬賀的意思?!? :即介紹,意思是當(dāng)你的合作伙伴劉總送給一張名片上左下角寫著這個(gè)字樣的時(shí)候,你不用著急,這意思是讓你去認(rèn)識(shí)一個(gè)人。The essential elements of munication1. there should be at least two parts. 2. there should be a message 3. there should be a