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。為營造輕松愉快的談話氛圍,銷售人員可依據(jù)不同客戶選擇不同的寒暄話題,如天氣、時(shí)事新聞、文娛體育、客戶行業(yè)狀況等。音量適中,語調(diào)平和。尤其“傾聽”最重要,因?yàn)槿耸紫仁菍τ谧约旱氖虑楦信d趣,所以仔細(xì)傾聽而富有同情心的聽話人最受歡迎??匆馕吨煅杂^色,留心觀察談話對象的面部表情。主人和主賓座位應(yīng)坐在正中間,譯員坐在交談人右側(cè),其他人按禮賓順序左右排列,記錄員可安排在后面。把遲到者介紹給早到者介紹時(shí)動作:手心向上,介紹時(shí)一般應(yīng)站立,特殊情況下年長者和女士可除外,在宴會或會談桌上可以不起立,微笑點(diǎn)頭示意即可。將資歷淺的介紹給資歷深的。將非官方人事介紹給官方人士。將客人介紹給主人。先將年輕者介紹給年長者。相互介紹。下級應(yīng)當(dāng)首先向上級致意。年輕者先向年長者致意。致意是一種常用的禮節(jié),主要是以微笑、點(diǎn)頭、舉手、欠身、脫帽等動作問候朋友。收取名片的一方如果備有名片,也應(yīng)迅速遞上自己的名片,若沒有,則應(yīng)該道歉。絕不要當(dāng)場在對方的名片上寫備忘事情。接名片?雙手承接對方名片,要簡單瀏覽內(nèi)容,輕聲念出對方名字,然后將名片放在專用的名片夾,或放在其他不易折的地方。遞名片時(shí)起身,雙手拿出自己的名片齊胸遞出,將名片的方向調(diào)整到最適合對方觀看的位置。名片放在什么地方?襯衣左側(cè)口袋或西裝的內(nèi)側(cè)口袋,口袋不要因?yàn)榉胖妹钠饋?,不要將名片放在褲袋里。握手禁忌:不能用左手,與異性握手不可用雙手,不能戴墨鏡、不能戴帽子、不能戴手套。握手禮的基本規(guī)范:握手次序:女士先伸手,男士才可握手。如果要向請你吃飯的主人道謝,應(yīng)在飯館外而不要在付帳時(shí)進(jìn)行。絕不要議論價(jià)格和對帳單提出異議。因此如果你與外國人一道就餐,你要暫時(shí)忘掉這個(gè)習(xí)慣。別人還沒吃完盤中的菜,你不要再去取菜。不要用刀而要用叉來切色拉。左手拿叉,右手拿刀,食指稍微按在刀背上。吃飯?jiān)谀承┎宛^,餐桌上擺有好幾副餐具:用于吃魚的、吃肉的、吃色拉的和吃甜食的。如果酒好,那你就按地位重要的順序?yàn)槟愕目腿苏寰?。如果是你做東或者由你斟酒,那你應(yīng)先斟自己的酒杯(僅倒?jié)M杯底)嘗一嘗。如果桌子位于角落里,你的客人的座位應(yīng)當(dāng)背墻,以便他能看到整個(gè)大廳或者看到最好的景色。而且因?yàn)椴宛^的人跟你熟悉,你可以讓他們?yōu)橄M(fèi)開發(fā)票而毋須當(dāng)面付清帳單。除了重要的菜系餐館(如粵菜、滬菜或西菜)外,你還應(yīng)預(yù)先選定兩到三家你特別喜愛的餐館,這樣,領(lǐng)班很快就會了解你的習(xí)慣,為你預(yù)留最好的席位;即使在你沒空預(yù)定時(shí),也會為你找到一張桌子。不要以私人事務(wù)為由予以謝絕,因?yàn)檫@樣會使人認(rèn)為你的活動受私生活的約束而無法將時(shí)間傾注于工作上。如果正式向你發(fā)出請貼,你應(yīng)書面答復(fù)。邀請和受邀邀請異性就餐,最好是午餐而不是晚餐。如果你應(yīng)邀參加晚餐,但不知道是否是正式的,你應(yīng)當(dāng)直接問清楚。衣著晚餐可以是商務(wù)性質(zhì)也可以是社交性質(zhì)。一些大公司、大客戶,甚至通過工作餐,很容易地對某人的教育程度和社會地位迅速作出判斷。第四篇:職場禮儀:商務(wù)餐身為白領(lǐng)階層,一些商務(wù)性的工作餐是避免不了的。I have enclosed catalogue together with Please quote us your lowest prices for the :請對該商品報(bào)最低價(jià)。Our pany has stable supply channels in :我們公司在中國有穩(wěn)定的渠道;We have obtained yours supply information from :我們通過阿里巴巴看到您的供應(yīng)信息。我將陪你去旅館。會晤對雙方都有好處。您是第一次來中國嗎?白天可以打我辦公室電話。很高興終于見到您了。m :對不起,您是美國來的史密斯先生嗎?這是我的名片。ll acpany you to the you like an informal dinner with us tonight?Sorry to have kept you 39。d like to see while you are in Nanjing?Is there any place you39。ve been looking forward to meeting 39。t you from America?Here39。第三篇:常用英文商務(wù)語句對不起我來晚了。但他回 來后愿意在任何時(shí)間會見格林先生。您誠摯的回信 dear mr/ms, thank you for your letter informing us of during june , , ourmanager, is now in cairo and will not be back until thesecond half of would, however, be pleased tosee any time after his look forward to hearing from faithfully 尊敬的先生/小姐, 謝謝來函告知我方六月27日格林先生的來訪。請告知這個(gè)時(shí)間對您是否方便。誠邀您出席11月4日上午9:00的開訓(xùn)典禮,并作主題發(fā)言。we send you our kindest regards and best wishes for a pleasant : august 22, 2010 to: lianyong industry park, beifeng town, shijiazhuang city, hebei province, china shijiazhuang jinglong automobile parts co., : chen wei from: xxxx co., 22, 2010 xxxx co., : tel:()fax:()invitation letter this is to invite wei, with passport , born on september 22, 1973, to visit xxx co., ltd., starting from january 10, 2011, for business purposes over the development of new expenses related to his visit will be covered by shijiazhuang jinglong automobile parts co., his stay in sincerely, general manager xxxx co., :專有名詞要大寫日期格式要統(tǒng)一(月、日、年),月份縮寫與否,日期帶綴與否 3 標(biāo)點(diǎn)符號后要空格不要那種在線翻譯的哦,要是自己翻譯出來的,謝謝啊分?jǐn)?shù)全給你了邀 請 函尊敬的鄭天和總裁:總部服務(wù)中心第二期物流部長——《供應(yīng)鏈管理》培訓(xùn)定于11月4日開始,為期兩天。下面是一封英語邀請函、請柬的范文,供大家參考: july 29, 2005 xxx, ceo xxx, vp sales xxxxxxxx corporation(address)we are all looking forward to seeing you soon, and should you have any questions, please feel free to inform truly, xxx vice president sales 加拿大商務(wù)訪問邀請函必須包含以下信息: 被邀請人的信息生日 / date of birth, if known 你是否與該人相知,關(guān)系如何whether you know the visitor personally, and if you are related 訪問目的(如需長期逗留,請解釋原因)the purpose of the trip(if part of a longerterm project, please provide context)離加日期(最好是往返機(jī)票)/ the date the person intends to leave canada, if :英文商務(wù)邀請函范本這是一段邀請函: dear sir or madam: please note, however, that we don’t assume any legal or financial responsibility whatever regarding the presence of ****** in expenses of ******’sjourney to/from china, their stay in china as well as health insurance will be borne by their 。我們期待您的訪問。請您安排來***(國家)的必要事宜。祝你面試成功!第二篇:商務(wù)邀請函格式英英文商務(wù)邀請函范文茲邀請由您領(lǐng)導(dǎo)的北京4人代表團(tuán)來***(國家)參加***(展覽)。不用提及你的出生日期Avoid information that is not fact that you own a dog won39。概括說出你的工作經(jīng)驗(yàn)和學(xué)歷,但切勿背誦 Don39。可以的話,盡量說得幽默有趣Summarize your career and education, but don39。推銷自己的長處,但不要提及自己的弱點(diǎn) Try to be funny if you can, but don39。Here are some final things to think about when answering the question “Tell me about yourself.” Mention major awards or acplishments that relate to your career。The way to determine whether your answer is natural is simply by writing a first draft of the answer and then read it out you do this, you39。最初你可能會覺得時(shí)間太長,但當(dāng)你真正要介紹自己三項(xiàng)特質(zhì)時(shí),你就會發(fā)現(xiàn)時(shí)間不夠用了。m a great problem solver.” Instead, explain how you used your problemsolving skills at your previous 。your less obvious, but important are some of the skills that you might want to : Problem solver 解決問題能手Creative thinker 充滿創(chuàng)意 Accurate 小心謹(jǐn)慎People person 與人相處融洽 Team player 合群 Organized 組織力高This doesn39。ll have a better chance of impressing the interviewer if you think about this question before the first thing to realize is that the question, “Tell me about yourself,” provides you with a great chance to promote your strong is particularly important when applying for a job that is different from what you have done in the need to show the interviewer that your previous jobs provide you with skills that can be used in the new TO TALK ABOUT 如何介紹?你可以選擇三個(gè)重點(diǎn)來介紹自己,但避免重復(fù)履歷中曾提及的資料。面試時(shí),我們會面對形形色色的問題,而最令人啞口無言的,往往是一些最簡單和最常見的題目,比如“請你自我介紹一下”。What?s wrong with my ? It can?t get ?我的郵件怎么發(fā)不出去了?Coul