【正文】
knowledge chain7 / 7。 information consulting organization。 in the last part, the paper attempts to reveal the general process of knowledge management in information consulting organization. Knowledge management, a brand new conception and method of management, has a profound influence for all organizations in every industry. Information consulting industry is in a vantage point in this trend, but there are also something require attention. afterwards, the paper investigates the key points for enterprises to construct knowledge management organization in the instance of McKinsey amp。參考文獻(xiàn)[1] [J].情報(bào)學(xué)報(bào),2000,2(19):124129[2] [M].電子工業(yè)出版社,2009:3638[3] [J].中國圖書館學(xué)報(bào)(雙月刊),1999,(6):1218[4][M].科學(xué)出版社,2008:96[5][J].理論與探索,2004,27(2)。咨詢類機(jī)構(gòu)企業(yè)本身即是依賴知識(shí)開展服務(wù),因此最容易也最需要引進(jìn)知識(shí)管理。(3)注重咨詢機(jī)構(gòu)的洛奇比率與員工資歷,洛奇比率是指工作經(jīng)驗(yàn)少于兩年的員工數(shù)占全部員工數(shù)的比例,資歷和洛奇比率可相互補(bǔ)充用以保證咨詢機(jī)構(gòu)中不斷有新知識(shí)的涌入與產(chǎn)生,從而保持競(jìng)爭(zhēng)實(shí)力。利用軟件平臺(tái)建立組織內(nèi)部信息網(wǎng),能夠?yàn)閱T工提供自由交流和溝通的軟硬件平臺(tái),有利于員工之間進(jìn)行知識(shí)交流。但隨著企業(yè)規(guī)模的擴(kuò)大,依靠非正式系統(tǒng)來進(jìn)行知識(shí)和信息的共享越來越不可靠,企業(yè)應(yīng)當(dāng)使非正式系統(tǒng)更結(jié)構(gòu)化。 知識(shí)管理實(shí)踐中的知識(shí)再創(chuàng)新實(shí)現(xiàn)知識(shí)管理實(shí)踐中的知識(shí)再創(chuàng)新,具體說來可通過以下步驟:(