【正文】 s Day. More and more young Chinese people begin to celebrate this day in a very similar way as that in western countries. Fewer people than ever will gaze at the heavens on Saturday to pick out the two stars shining bright on either side of the Milky Way, that is, if people even know on which day Qixi falls. There are ready reminders dotted about, in the form of big ads saying Sales on Chinese Valentine39。 Festival. In this day, girls will throw a sewing needle into a bowl full of water on the night of Qixi as a test of embroidery skills. If the needle floats on top of the water instead of sinking, it proves the girl is a skilled embroiders. Single women also pray for finding a good husband in the future. And the newly married women pray to bee pregnant quickly. Tradition transformed The love story of Niulang and Zhinu, and the Qixi Festival have been handed down for generations. Yet these ancient traditions and customs are slowly dying out. Many modern Chinese, particularly youngsters, seem to know more about St Valentine39。s time for the wild fruits to ripe. The picturesque Arxan in Autumn is indeed a fairyland only exists in a dream that satisfies all your fantasies. If it rains heavily on Saturday night, some elderly Chinese will say it is because Zhinu, or the Weaving Maid, is crying on the day she met her husband 重慶電子工程職業(yè)學(xué)院實(shí)習(xí)報(bào)告 25 Niulang, or the Cowherd, on the Milky Way. Most Chinese remember being told this romantic tragedy when they were children on Qixi, or the Seventh Night Festival, which falls on the seventh day of the seventh lunar month, which is usually in early August. This year it falls on Saturday, August 2. Folklore Story As the story goes, once there was a cowherd, Niulang, who lived with his elder brother and sisterinlaw. But she disliked and abused him, and the boy was forced to leave home with only an old cow for pany. The cow, however, was a former god who had violated imperial rules and was sent to earth in bovine form. One day the cow led Niulang to a lake where fairies took a bath on earth. Among them was Zhinu, the most beautiful fairy and a skilled seamstress. The two fell in love at first sight and were soon married. They had a son and daughter and their happy life was held up as an example for hundreds of years in China. Yet in the eyes of the Jade Emperor, the Supreme Deity in Taoism, marriage between a mortal and fairy was strictly forbidden. He ordered the heaven troop to catch Zhinu back. Niulang grew desperate when he discovered Zhinu had been taken back to heaven. Driven by Niulang39。 ll wait in the line for one hour to get a ticket, and another two hours at the site, to only see a tiny bit of the place due to the crowds. Last year, 428 million tourists traveled in China over the weeklong holiday in October. Traveling during this period is a matter that needs thorough preparation. If you are short on time to plan the uping Golden Week it may not be a bad idea to avoid some of the most crowded places for now. There is always a place so fascinating that everyone yearns for. Arxan is a place like this. The beauty of Arxan is everlasting regardless of the changing of four seasons. Bestowed by nature, its spectacular seasonal landscape and mountains are just beyond word. Arxan is a crucial destination for the remended travelling route, China Inner Mongolia Arxan — Hailar — Manzhouli. It is also the joint of the four prairies across the SinoMongolian border, where people gravitate towards the exotic atmosphere mixed with Chinese, Russian, and Mongolia elements. As a historic site for the Yitian Battle, Arxan still embodies the spirit of Genghis Khan. Walking into Arxan, you will be amazed by a kaleidoscope of geous colors all the year round the Spring azaleas blooming red in the snow, the Summer sea wavering blue in the breeze, the Autumn leaves painted in yellow covering volcanic traces, and the Winter woods shining white on the vast alpine snowscape. Hinggan League Arxan city is situated in the far eastern area of Inner Mongolia Autonomous Region. Its full name Haren Arxan means hot holy water in the Mongolian language. Arxan is a tourism city in the northern frontier with a blend of large forest, grand prairies, vast snowfield, heaven lake cluster, thermium, as well as volcanic cluster. It is a rare and unique ecotourism base filled with healthy sunshine, clean air and unspoiled green. Nestled close to the country39。 感謝大學(xué)四年來(lái)給我教育、指導(dǎo)、傳授我知識(shí)的所有領(lǐng)導(dǎo)和老師，尤其是管理學(xué)院的領(lǐng)導(dǎo)和老師們，正是您們的辛苦付出，讓我在大學(xué)四年期間不斷的成熟， 度過(guò)了人生最難忘的大學(xué)時(shí)光，同窗之誼和手足之情，我將終 我會(huì)在未來(lái)的工作和學(xué)習(xí)中，以更大的成績(jī)來(lái)答謝曾經(jīng)關(guān)心、幫助和支持過(guò)我的所有領(lǐng)導(dǎo)、老師、親人、同學(xué)和朋友。網(wǎng)站的交互能力是提高品牌生命力、維系品牌忠誠(chéng)將問(wèn)題反饋給保險(xiǎn)公司。較低的保費(fèi)，較大的賠付金額能使他們能方便快捷的通過(guò)網(wǎng)絡(luò)進(jìn)行不同保險(xiǎn)產(chǎn)品的購(gòu)買(mǎi)。 對(duì)于中等收入者， 公司可以為他們打造中等保費(fèi)的保險(xiǎn)產(chǎn)品。諸如，銀行業(yè)務(wù)、信用卡業(yè)務(wù)、證券業(yè)務(wù)等；針對(duì)高收入者的網(wǎng)上購(gòu)買(mǎi)心理，他們大多數(shù)會(huì)先在網(wǎng)上充分了解了保險(xiǎn)產(chǎn)品的詳細(xì)信息，然后選擇到保險(xiǎn)公司進(jìn)行購(gòu)買(mǎi)。因此，司可以根據(jù)目標(biāo)客 戶對(duì)網(wǎng)上保險(xiǎn)產(chǎn)品進(jìn)行細(xì)分。當(dāng)被保險(xiǎn)人遭受保險(xiǎn)責(zé)任范圍內(nèi)的事故發(fā)生損失時(shí)，可以在網(wǎng)上辦理索賠申請(qǐng)，保險(xiǎn)公司進(jìn)行核賠后，也可通過(guò)網(wǎng)上銀行及時(shí)向客戶支付保險(xiǎn)賠 付款。上級(jí)公司或總公司對(duì)有爭(zhēng)議的理賠事項(xiàng)進(jìn)行專(zhuān)家會(huì)診，提出明確意見(jiàn)。二、是開(kāi)設(shè)在線理賠爭(zhēng)議處理平臺(tái)。為減少或避免爭(zhēng)議的發(fā)生，加強(qiáng)理賠的速度和效果人保財(cái)險(xiǎn)重慶分公司可以通過(guò)加大對(duì)網(wǎng)絡(luò)資源的開(kāi)發(fā)與重慶電子工程職業(yè)學(xué)院實(shí)習(xí)報(bào)告 22 利用，加快理賠速度提高理賠效果。 保險(xiǎn)理賠的電子商務(wù)化 理賠盡管獲得理賠的條件是投保人不希望發(fā)生的。 可與銀行合作提供網(wǎng)上支付功能。保戶每到續(xù)繳保費(fèi)時(shí)只有自己主動(dòng)辦理從而易 產(chǎn)生被冷落 的感覺(jué)。 可利用網(wǎng)絡(luò)提供續(xù)繳保費(fèi)提示服務(wù)。 保險(xiǎn)公司可開(kāi)發(fā)投保人的賬戶查詢(xún)系統(tǒng)。對(duì)此人保財(cái)險(xiǎn)重慶分公司向客戶提供的售后服務(wù)應(yīng)該包括提供便利的賬戶查詢(xún)服務(wù)、業(yè)務(wù)咨詢(xún)服務(wù)、續(xù)繳保費(fèi)服務(wù)和對(duì)客戶感情投資的其他服務(wù)。 保險(xiǎn)售后服務(wù)的電子商務(wù)化 保險(xiǎn)公司的售后服務(wù)應(yīng)該包括保單出售后的風(fēng)險(xiǎn)管理、培訓(xùn)、咨詢(xún)、續(xù)繳保費(fèi)及其他增進(jìn)投保人與保險(xiǎn)公司聯(lián)系的一系列后續(xù)服務(wù)。客戶購(gòu)買(mǎi)保險(xiǎn)產(chǎn)品最關(guān)心的是購(gòu)買(mǎi)產(chǎn)品發(fā)生問(wèn)題后保險(xiǎn)公司提供的售后服務(wù)和理賠問(wèn)題。 （六）加強(qiáng)客戶信任度 由于互聯(lián)網(wǎng)上的保 險(xiǎn)網(wǎng)站魚(yú)龍混雜很多人雖然有投保意向，但也不肯輕易相信投保人所以做好售前、售中、售后服務(wù)仍然是網(wǎng)上銷(xiāo)售的關(guān)鍵。 （五）保全系統(tǒng) 客戶可以通過(guò)互聯(lián)網(wǎng)、呼叫中心以及手機(jī)短信提交保險(xiǎn)合同信息變更的相關(guān)內(nèi)容保險(xiǎn)公司通過(guò)人工確認(rèn)后由系統(tǒng)自動(dòng)完成相關(guān)信息變更并給客戶一個(gè)反饋告知處理結(jié)果。 （四）網(wǎng)上支付系統(tǒng) 目前人保公司均實(shí)現(xiàn)了投保非現(xiàn)金交易，即在填寫(xiě)投保書(shū)后，客戶不立即支付保險(xiǎn)費(fèi)而是通過(guò)銀行劃款交納相應(yīng)的保險(xiǎn)費(fèi)，這種交易方式雖然保證了資金的安全性，但由于保 險(xiǎn)公司需要在收到投保書(shū)后才進(jìn)行銀行劃款使得客戶投保行為與交費(fèi)行為之間產(chǎn)生了一個(gè)時(shí)間差，而這個(gè)時(shí)間差往往會(huì)導(dǎo)致部分客戶的流失。 （三）保險(xiǎn)建議書(shū)生成系統(tǒng) 通過(guò)這一系統(tǒng)客戶可以在電子商務(wù)網(wǎng)站輸入個(gè)人的相關(guān)信息，如年齡、性別、月收入、是否購(gòu)房以及是否購(gòu)買(mǎi)其他保險(xiǎn)等信息，系統(tǒng)會(huì)根據(jù)事先設(shè)定好的模型計(jì)算出該客戶所需要的保險(xiǎn)產(chǎn)品以及保險(xiǎn)金額、需要繳納的保險(xiǎn)費(fèi)等信息。一個(gè)完整的保險(xiǎn)電子