【正文】 edge of the quality from suppliers Low quality goods from suppliers is a major source of should not only try to get quality suppliers but also work with your suppliers to help them improve their operations and quality of cost management, it39。s important to cut down the cost of raw materials, as to a large extent, it helps to determine the product panies always seek to work with good suppliers who can offer quality raw materials with reasonable quality materials from suppliers are actually a waste of of production line is another important thing to introducing a production line, it is important to consult an ergonomics specialist and see that it39。s userfriendly and will not cause too much physical stress and , workers should get fullytrained to work more efficiently on the should also be taken to eliminate top of that, management should develop good benefits system to boost the morale of the downsizing Some pany leaders feel they can reduce costs by simply downsizing or reducing the number of workers or middle , it’s not a proper of the biggest effects of downsizing to reduce costs is that the good employees quickly leave the pany for greener the pany is left with the deadwood employees, who are supposed to do twice the work as customer service Customer service can be a nuisance and is often panies will reduce or eliminate the service they give to the , a neglected customer is an service can enhance customer satisfaction and customer relationship helps to improve your pany image and boost a result, largescale production will be cost effective for your corners A quite way to cut costs is by cutting corners in production or service pany leaders feel that by using cheaper material and labor, and by eliminating part and steps, they can cut costs and save is true that costs may be cut in the short turn, but often the product or service is of such a low quality that repair and rework costs go through the customers may bee unhappy with the low quality and move on to another 、時間管理？時間管理技巧：When managing a busy schedule, time management skills are are essential skills for effective ToDo lists would remind you of all essential tasks to be 39。s a powerful method of organising yourself and a way of reducing work priorities can help you concentrate on the right things which are important and problems in order of importance allows you to separate important jobs from the many timewasting trivial ？設立目標的重要性：By setting clearlydefined goals, you can measure and take pride in the achievement of those goals and raise your selfconfidence due to your achievements, ability and , by turns, will enable you to achieve higher and more difficult ？Set goals which are specific, measurable, realistic and optimum goals are those which cause you to ‘stretch’ but not ‘break’ as you strive for can give creative people a muchneeded sense of ？五、管理：六、銷售Speak effectively and sincerely about my product or to be a good listener because if you don’t listen to and understand the needs of buyers you can’t bee a successful sales my petitors and the merits and pitfalls of their successful salesman should connect with customers and create a desire to buy him willingly and When aiming to increase sales of a product, it39。s important to advertise the product because advertising can inform, persuade and remind potential customers of the can launch an advertising campaign to attract a large number of , effective advertising can enhance consumer perceptions of quality in the product, thus encouraging customers to buy this product The media the marketer selects must be capable of acplishing the munications objectives of information, persuading, and reminding potential customers of the media include television and , magazines, outdoor advertising represent the major types of print internet is a new , many panies jump to advertise on the advertising can assist in raising awareness of brands, it is most successful when bined with traditional advertising such as TV or more and more people using the internet, advertisements on the internet can reach large When customers plain, it39。s important that staff should apologize first, because customers must be very upset when they are dissatisfied with the product or service, some may even be this time, employees should remain calm and collected, listen to the plaints and apologize for the problem, and then the customers may feel that they are taken good care a solution to the problem is also apology is not enough, employees should also try to deal with the existing problems, if they suggest a solution to the problem, customers may not be so dissatisfied, and they may not take their business 39。s also important that employees should not make any promises that they cannot employees cannot keep promises, customers may get disappointed, then, they may switch to other Businesses benefit from treating plains as wele resource and opportunities to gain innovative ideas for often have stronger mitments to a pany after a conflict has been solved than they would have if they had never plaint at plaints offer organizations the opportunity to overe problems and improve mitments to 、產(chǎn)品開發(fā)In developing new products, I think market research is very carrying out market research, a pany can get such information as whether there exists a niche market for a new product, and what are customers39。 needs and tastes for the new product, therefore, the new product will sell well when it is launched into