【正文】 ural backgrounds and do some research about your clients’characters and hobbies. c. For welleducated clients, they may expect some highclassassociated activities, such as ballroom parties, and orchestraperformances. If you fulfill their expectation/standard., you efforts will puta lot of weight on your credibility. d. For some young clients, they may wish to take them to some more fashionableactivities , such as a music bar, a pop music show, a fashion show. e. For those sporty clientfootball, tennis f. However, you should always endup all kind of activities with having a formal meal. You don’t want to talkabout busines s with your clients in the tennis court or theatre。 they are justwarmingup activities for the key matterbusiness. After a whole day or a fewdays’ entertainment, you may find the distance between the two sides are muchnarrower than the beginning, and there might be a lot of things that you bothwant to talk about. The cost ofentertainment: a. Not always the essential thing. Depending on thenature/characteristics of the transaction or the size of the deal. b. Should consider the point issue. If the pany is expecting to makebig gain/profits out of a specific client, it should at least put inproportional investment to entertain/please its client. c. If the pany foresees that the client is not very lucrative ,then… d. The ideal plan would be spending as little money as possible to getthe deal done. But you must not offend your clients. You should make them feelbeing weled. Complaintbanding What is important whendealing with plaints from client? Offering an apology Suggesting a solution to the problem a. Offering an apology is the very basic level. b. When the clients think that they have received unfair treatment, thefirst thing that e to my mind the pany should do is to calm them down andtry to keep the client. c. An apology is the first step and a useful method to maintain controlof the situation. d. Offering an apology is an important gesture to show that the hostingpany is fully aware of the situation and would like to take the potentialresponsibility for its mistakes. e. The plaining clients would feel that their plaints are beingpaid attention and may therefore happy to proceed to the transaction with thehosting pany. f. It is necessary to suggest asolution to the problem as well.. g. The clients want to enter into the transaction in good mood and witha reliable and trustworthy business partner. Apart from an apology, the clientwould want to have the problems and misunderstanding solved before theirmunication moves to the next level. If the hosting pany failed or refusedto suggest a solution, its sincerity of entering into the transaction would beput into doubt. 關(guān)于 bec 中級口語自我介紹相關(guān)推薦：