【正文】 f front office, housekeeping, laundry, recreation and health club operations 監(jiān)督前廳部、客房部、洗衣房、娛樂健身俱樂部的整體工作。? monitors the personnel of these operations to ensure guests receive prompt, cordial attention and personal recognition 監(jiān)督上述各部門的工作人員，確保及時，禮貌的接待賓客，并使客人感覺得到充分的重視。? ensures staff, particularly guest contact personnel, are familiar with club members, known repeat guests and other vips and provide special attention and recognition 確保員工，特別是直接與客人交往的工作人員熟悉金陵貴賓會員，能夠認(rèn)別出?？图捌渌F賓，并對這些特殊客人格外關(guān)照。? coordinates exchange of pertinent information between departments within the rooms division and directs exchange of information with other departments, notably, engineering and security 協(xié)調(diào)房務(wù)部各部門之間的相關(guān)信息的交流工作，并指導(dǎo)房務(wù)部與其它部門，特別是工程部和保安部之間的信息交流。? consults with department heads and general manager on an ongoing basis to improve business conduct 保持與部門負(fù)責(zé)人及總經(jīng)理的磋商機(jī)制，以改進(jìn)業(yè)務(wù)。? assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained 承擔(dān)保持外觀規(guī)范的整體責(zé)任，確保各項設(shè)施和設(shè)備的清潔，正常運轉(zhuǎn)，并得到妥善維護(hù)。? schedules and regularly conducts routine inspections of areas under control 計劃并實施對所管區(qū)域的定期檢查。product and service puality 產(chǎn)品和服務(wù)質(zhì)量 ? maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of room division employees 確保房務(wù)部員工的行為、裝束、衛(wèi)生、制服穿著、外表和儀態(tài)的標(biāo)準(zhǔn)。warrant special handling and detailed information 每月召開綜合性部門會議，內(nèi)容包括對需要特別處理和提供詳細(xì)信息的程序及活動的總結(jié)。finance 財政 ? assist in managing hotel revenue generation and maximization through full utilization of hotel systems, business processes and and approve/deny all discount and rebate ，并通過充分利用酒店的系統(tǒng)，商業(yè)程序和規(guī)定使收入最大化。審批或拒絕所有折扣和退款要求。? achieve budgeted revenues, control labor costs and expenses, and maximize profitability within all areas of in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the ，控制勞動成本和支出，在職責(zé)范圍內(nèi)獲取最大的利潤。參與編制部門運營預(yù) jinling hotel amp。 resorts 金陵連鎖酒店 last updated: april 28, 2014 算和支持酒店總體目標(biāo)的財務(wù)計劃。? prepare and submit statistical, performance, and forecast analyses and reports as ，業(yè)績和預(yù)測分析和報告。vip’s and other key guests, or other special guest ，或其它特殊的客人需求。emergency/crisis situations and that relationships with local fire, police, and emergency personnel are developed and ，從而在緊急情況下成為中心通訊站。與當(dāng)?shù)叵?，警察和急救人員的保持密切關(guān)系。? promotes interhotel sales and inhouse facilities 促進(jìn)店內(nèi)的銷售及推銷酒店內(nèi)的設(shè)施。? monitors and controls the inventories for operating equipment and supplies 監(jiān)察和管理運營所需物的設(shè)備和供應(yīng)品的庫存。be of interest to them 向總經(jīng)理或其代表和其它部門的負(fù)責(zé)人通報他們可能感興趣的所有信息。? monitors and controls the room division operation in the areas of revenue expenditure, profitable and performance against budget 從收益支出、利潤、業(yè)績表現(xiàn)和預(yù)算的差異等方面對房務(wù)部的運營進(jìn)行監(jiān)測和管理。? works with human resources on manpower planning and management needs 和人力資源部一起進(jìn)行人力規(guī)劃和管理需求。? works with director of finance in the preparation and management of the department’s 。general 概要? to ensure hotel’s fire, health and safety procedures are 、醫(yī)療保健程序得到貫徹實施。? to perform other assignments as 。? encourages the highest possible standard of environmental 。occupational health and safety responsibilities 職業(yè)保健及安全職責(zé) ? demonstrate awareness of ohamp。s policies and procedures and ensure all procedures are conducted safely and within ohamp。s guidelines 表現(xiàn)出職業(yè)保健及安全職責(zé)方面的政策及程序的意識，確保在職業(yè)保健指導(dǎo)方針下安全地進(jìn)行所有程序并確保下屬也是按此規(guī)程進(jìn)行操作。? be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures 關(guān)心并知曉遵守職業(yè)、保健及安全方面的政策、法規(guī)及程序的職責(zé)。