大堂副理年終總結(jié)-資料下載頁
2025-09-29 23:08本頁面
【正文】 l last night?1我們對于團(tuán)體預(yù)訂有一定優(yōu)惠。We have a special rate for a group 、您替他承擔(dān)所有費用嗎？Would you cover all the expenses for him?1給您打個9折。Have a 10 percent discount for 、您可以憑房卡免費享受桑拿服務(wù)。You can take the room card to enjoy sauna ’s no 、根據(jù)酒店規(guī)定，凡過12點后退房，我們將收取半日租。According to our hotel halfday’s rent is charged gains a room not vacated by 12:00 、我一定處理這件事。I promise to aft end to the matter 、我為此道歉。I apologize for 、我保證此類事件不再發(fā)生。I assure you it won’t happen 、恐怕您誤會我的意思了，我能解釋一下嗎？I’m afraid you have misunderstood what I I can explain 、這是違反酒店制度的。It’s against the hotel’s 、您房間打破一個水杯，您必須賠償。You broken a ’m afraid you’ll have to pay for the 、謝謝您給我們的建議。Thank you for your 、請不必?fù)?dān)心，我馬上派人到您的房間去。Please don’t ’ll send someone up to your room right 、感謝您為我們提供這些情況，我立即去了解。Thank you for telling us about ’ll look into the matter at 、我們做了應(yīng)當(dāng)做的事。We’re done what we ought 、您需要換房嗎？標(biāo)準(zhǔn)間還是單間？Would you need change a room? Standard room or single room?3從酒店出去左轉(zhuǎn)，筆直往前走，友誼商店就在第2個十字路口，走路大概10分鐘。Out of the hotel turn left and go Friend shop is on the second take ten minutes on 、您的押金不夠了，請您至前臺收銀預(yù)付續(xù)住租金。Your deposit is not pay in advance for additional nights with Front office 、酒店的地址是：長沙市韶山北路126號郵編：410011The hotel address is 126 Shaoshan Noth Road Changsha, 、您如果有貴重物品，可以寄存于前臺收銀保險箱內(nèi)。If you have some can leave with the safety box of front 、對不起，您的簽證過期了。 visa has 、您能告訴我您在哪間房嗎？行李員會將您的行李送至您的房間。Can you tell me your room number? The bellman will help you with your 、。Today exchange rate is Yuan to the dollar。3對不起，我們只為住店客人提供兌換服務(wù)。’m afraid we can only change money for our guests staying 、非常對不起，我馬上派人到您房間去取。I’m very ’ll send somebody to your room right away to pick it 、我會將有關(guān)情況告訴我們的經(jīng)理，并且請他和您聯(lián)系。I’ll tell our manager about it and ask him to contact 、好的，我可以馬上給您查找，并盡快給您答復(fù)?！痩l check for you and as soon as I can e up with an 、我們有郵局給您的一個包裹。We have a package from the post office for 、您出去的時候一位朋友來拜訪您，給您留了一張字條。While you were out, a friend of yours came by to see left a note for 、我會為您安排一輛出租車。I’ll arrange a taxi for 、請問您找哪位客人，因為我們必須先通知客人。May I have the guest’s name, because we must announce visitors to our guests。4不好意思，電話沒人接。Sorry, there is no answer。4讓您久等了，我能幫助您嗎？Sorry to have kept you waiting, may I help 、您還有別的事嗎？Is there anything else?4希望您在這里和我們渡過一段愉快的時光。We hope you enjoyed your stay with 、感謝您的光臨，祝您一路平安。It was a pleasure having you hope you have a safe trip home.
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