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ld, hard look at whom and how to define partnership relations Whom? How? Strategic Partners Key Capabilities Revenue/Profit Opportunities Optimal Supply Chain Structure Nature of Relationship Product Lines Process Integration Supply Vendors Customer Priorities Channel Priorities 29 169。Andersen Consulting 2023 DA1892b Five key traps to avoid as you define your new supply chain business models… 1. Being devoted to the wrong customers 2. Stuck with the wrong supply chain partners 3. Choking on physical assets 4. Creating false synergy 5. Looking too far ahead 30 169。Andersen Consulting 2023 DA1892b Pitfall 1: Being devoted to the wrong customers Over 50% of current supply chain designs cater to least profitable customers Issue Top 10 – 20% of customers generate over 80% of revenue and profitability Reality ? Adjust your supply chain to cater to the customers you want ? Define less costly (webbased, distributor) solutions for least profitable customers ? Make all customers continue to feel they are getting a good deal Action Plan 31 169。Andersen Consulting 2023 DA1892b Pitfall 2: Stuck with the wrong supply chain partners Consumers prefer a directtocustomer distribution model Longterm channel partner contracts, relationships, ownership create difficult conflict scenarios ? Dispassionately evaluate longterm industry trends ? Identify right partners and right relationships that match business plans ? Define winwin exit strategies with loser partners。 execute cautious deals with winners Issue Reality Action Plan 32 169。Andersen Consulting 2023 DA1892b Pitfall 3: Choking on physical assets Significant, duplicative supply chain assets clog existing distribution channels Collaborating on optimal levels of warehouses, inventory and transport with supply chain partners will yield significant benefits ? Identify optimal distribution strategies for key/nonkey customers ? Work with partners to collectively lower costs and improve revenue/profits through enhanced availability ? Seriously consider outsourcing channel logistics operations Issue Reality Action Plan 33 169。Andersen Consulting 2023 DA1892b Pitfall 4: Creating false synergy Adding new supply chain capabilities in the hopes of creating a distinctive position can be truly treacherous Issue Make sure you know if new capabilities really contribute to value creation for customers Reality ? Develop product design, manufacturing, logistics, sales, and service teams to collectively assess what customers want ? Define revenue/profit enhancing synergistic offerings ? Pilot/implement in real world client situations Action Plan 34 169。Andersen Consulting 2023 DA1892b Pitfall 5: Looking too far ahead Misguided product and delivery strategies focused on market share rather than profitability Issue Consumers understand they need to pay realistic prices and get rational deliveries Reality ? Ensure product strategists understand total cost of service models ? Clearly document customer expectations on service needs。 use revenue based models to assess impacts ? Do not fall victim to dot fever Action Plan 35 169。Andersen Consulting 2023 DA1892b Emerging supply chain business models will drive new petitive advantages by enabling forwardthinking panies to impact revenue and profitability Whether making enhancements to existing processes or designing new processes supporting entirely new business models, new ways of executing supply chain activities continue to abound. The supply chain is emerce if properly done. And collaboration is the defining factor of the supply chain in the emerce world. The Inter has finally arrived for the businesstobusiness market. The infrastructure has been built, panies are interested, and the economic environment is robust. Technology is changing from a cost of doing business to a way of doing business. Achieving Supply Chain Excellence Through Technology (ASCET) Man Stanley Dean Witter from The B2B Inter Report Gary Fer (Executive Editor of Modern Materials Handling) from CollaborationThe Supply Chain39。s Defining Factor? 36 169。Andersen Consulting 2023 DA1892b 演講完畢,謝謝觀看!