【正文】 t are needed to produce the 指為了生產(chǎn)輸出產(chǎn)品而必須提供給過程的事物。 Key characteristics (KCs) are the measurable or inspectable features of the inputs that are important to the form, fit, or function of the input within the process (KCs)是指對過程 輸入可 進(jìn)行測量或可檢驗(yàn)的特性。這些特性 對過程步驟輸入中 d的成 型、適配或功能是非常重要的。 Internal to the process… 過程內(nèi)部要素 ? The machines… 機(jī)器 ? The people… 人員 ? The methods… 方法 ? The meas. systems… 測量系統(tǒng) ? The environment… 環(huán)境 … needed to transform the inputs into 化成輸出的必須要素 Key characteristics (KCs) are the machine settings, environmental controls, and so forth, that are necessary for a successful KPItoKPO (KCs)是 對成功轉(zhuǎn)化 KPI到KPO的必要的機(jī)器參數(shù)設(shè)置、環(huán)境控制等等。 35 DATA SUBJECT TO THE EXPORT CONTROL RESTRICTIONS ON THE FIRST PAGE OF THIS DOCUMENT Copyright United Technologies Corporation HOW TO MAKE A PROCESS MAP如何繪制流程圖 First...首先 ? Draw a “boxanarrow” picture of the process showing ALL steps in the process as it is “矩形框 +箭頭”的圖形表示出來 Then, for each process step...之后，每個(gè)過程步驟 …… ? Identify the outputs of the process and their ? Identify the inputs to the process and their ? Document the operations that take place within the process 動(dòng) ? Document all testing, measurement, and inspection (TMI) 、測量及檢驗(yàn)活動(dòng) ? Document all scrap, rework, or repair, warranty issues, etc., attributable to the process 、返工或返修、三包 等問題 It’s a team effort. Manufacturing process engineers, process operators, production supervisors, maintenance personnel, suppliers, design engineers, anyone with process knowledge. 這是個(gè)團(tuán)隊(duì)協(xié)作的活動(dòng)： 制造及工藝工程師、操作工、生產(chǎn)主管、維護(hù)保養(yǎng)人員、供應(yīng)商、設(shè)計(jì)工程師以及對過程了解的任何人。 Walk the process. You can?t map a process accurately without actually observing it. 現(xiàn)場確認(rèn)： 沒有實(shí)際的觀測是無法畫出精確的流程圖的 Lets try it, step by step...讓我們一步一步的嘗試 … 36 DATA SUBJECT TO THE EXPORT CONTROL RESTRICTIONS ON THE FIRST PAGE OF THIS DOCUMENT Copyright United Technologies Corporation EXAMPLE: A SIMPLE ASSEMBLY PROCESS 示例：一個(gè)簡單的裝配過程 Ground pin assembly接地裝配 1 Blade assembly插片裝配 2 Wire clamp assembly線夾裝配 3 Canister assembly 4 Final assembly最終裝配 5 Assembling an electrical plug…裝配一個(gè)電插頭 …… 37 DATA SUBJECT TO THE EXPORT CONTROL RESTRICTIONS ON THE FIRST PAGE OF THIS DOCUMENT Copyright United Technologies Corporation (Y / N) Do standard work instructions exist for this work station? Is special training or certification needed for any work performed at this work station? If yes, please list:該工位是否有作業(yè)標(biāo)準(zhǔn)？該工位點(diǎn)的崗位中是否有需要 特殊 培訓(xùn)或認(rèn)證的工作內(nèi)容，若有，請列出來 Work station工位 : Nmbr序號 Name名稱 PROCESS過程 INPUTS輸入 SUPPLIERS供應(yīng)商 : OUTPUTS輸出 CUSTOMER客戶 Manufacturing / assembly operations:裝配操作步驟 Tools Equipment工具設(shè)備 : 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. SR2, warranty, other quality turnbacksSR2, 維保 其他質(zhì)量誤工 1. 2. 3. 4. 5. 6. 7. Test, Measurement, Inspection測試、測量和檢驗(yàn) What項(xiàng)目 How方法 How often頻次 1. 2. 3. 4. 5. 6. WiP在制品 1. WiP在制品 1. 2. 3. Parts Assemblies零件 /組件 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. PROCESS MAP: SIPOC, TMI, SR2 WORKSHEET 38 DATA SUBJECT TO THE EXPORT CONTROL RESTRICTIONS ON THE FIRST PAGE OF THIS DOCUMENT Copyright United Technologies Corporation PROCESS STEP 1: GROUND ASSEMBLY步驟 1：接地裝配 Ground assembly 接地裝配 1 Ground strap接地卡槽 Ground pin接地插片 Support plate插盤 Place ground strap on to support plate將接地卡槽安放至插盤上 Note tab orientation注意卡槽的定位 Press ground pin thru ground strap and support 接地插片通過接地卡槽按進(jìn)插盤中 Note pin orientation注意針的定位 Press until pin is fully set確定插片完全按進(jìn)插盤 Ground assembly Blade assembly Wire clamp assembly Canister assembly 1 2 Final assembly 3 5 4 39 DATA SUBJECT TO THE EXPORT CONTROL RESTRICTIONS ON THE FIRST PAGE OF THIS DOCUMENT Copyright United Technologies Corporation IDENTIFY THE PROCESS STEP 定義過程步驟 (Y / N) Y Do standard work instructions exist for this work station?該工位是否有作業(yè)標(biāo)準(zhǔn) ? N Is special training or certification needed for any work performed at this work station? If yes, please list:該工位點(diǎn)的崗位中是否有需要特殊培訓(xùn)或認(rèn)證的工作內(nèi)容，若有，請列出來 Work station:工位 Nmbr 序號 Name名稱 1 Ground assembly接地裝配 PROCESS過程 Picture of work station工位圖片 Station number and name工位序號和名稱 Standard work and special training標(biāo)準(zhǔn)作業(yè)和培訓(xùn) 40 DATA SUBJECT TO THE EXPORT CONTROL RESTRICTIONS ON THE FIRST PAGE OF THIS DOCUMENT Copyright United Technologies Corporation IDENTIFY INPUTS AND SUPPLIERS定義輸入和供應(yīng)商 INPUTS輸入 SUPPLIERS供應(yīng)商 WiP 1. 2. 3. Parts Assemblies 零件 組件 MetalForm 1. Ground pin接地插片 MetalForm 2. Ground strap接地卡槽 Plastico, 3. Support plate插盤 4. 5. 6. WiP is the “Work in Progress” from prior process steps. WiP 指從上游過程步驟來的“在制品” (No WiP in process step 1第一步中沒有 WiP ) Suppliers – both internal and external 供應(yīng)商 含內(nèi)部和外部 Parts零件 Suggestion: Focus on the parts and materials needed in this step. Do not include people, tools and fixtures, measurement systems, standard work, etc. These are captured in other parts of the template. 建議：只關(guān)注這個(gè)步驟中需要的零件及原料，不包括人、工具、夾具、測量系統(tǒng)和標(biāo)準(zhǔn)作業(yè)等。這些內(nèi)容在模板的其他部分體現(xiàn) 41 DATA SUBJECT TO THE EXPORT CONTROL RESTRICTIONS ON THE FIRST PAGE OF THIS DOCUMENT Copyright United Technologies Corporation IDENTIFY PROCESS OPERATIONS 定義過程操作方法 Manufacturing / assembly operations制造 /裝配操作步驟 : Tools Equipment工具設(shè)備 : 1. Locate ground strap on su