【導(dǎo)讀】1譯文：企業(yè)中“問(wèn)題人”的管理………企業(yè)中對(duì)“問(wèn)題人”的常見(jiàn)對(duì)策：企業(yè)人力資源管理的基本目標(biāo)是創(chuàng)造一種正直、坦蕩、放松、和諧、積極向上、不斷進(jìn)取的企業(yè)氛圍，使企業(yè)員工在這樣的氛圍中發(fā)揮最大的潛能。對(duì)于這樣的目標(biāo)，“問(wèn)題人”起著很大的妨礙甚至破壞作用。目前我國(guó)企業(yè)對(duì)“問(wèn)題人”的對(duì)策常見(jiàn)的有以下一些：硬碰硬，“問(wèn)題人”。這種做法主要是基于管理即控制的理論，管理者利用這種權(quán)力，通過(guò)“打擊”、“懲罰”等手段“收拾”“問(wèn)題人”，使其變“乖”，不再搗亂，而且認(rèn)為對(duì)這樣的搗亂分子，“大棒”是有效手段。這種做法主要是基于“問(wèn)題人”之所以有問(wèn)題是其需求沒(méi)有得到滿足的認(rèn)識(shí)。管理者利用手中的權(quán)力送給“問(wèn)題人”一些“胡蘿卜”，以安撫、感動(dòng)的方式使“問(wèn)題人”停止搗亂，積極配合工作。他往往以真誠(chéng)的心態(tài)來(lái)面對(duì)“問(wèn)題人”，相信充分溝通是解決問(wèn)題的前提。他往往采用充分溝通的方法來(lái)使“問(wèn)題人”轉(zhuǎn)換

　　

【正文】 f municaterespectThe manager has to master to respect you of the employee of the inferiority, you. In fact, we have many governors, attain as to it39。s the full respect of the inferiority, employee, a part of persons aren39。t sincere at least. To the respect of the inferiority, employee not is hang on the mouth, but wants to put to be in mind and put in the activity, in you everyday the management the work of a talk an in, want wellLet the inferiority, employee appreciate as to it39。s to you of respect, make to respect mutually of the custom is in the unit however bee mon practice. We are some to lead personal acplishment to really exist a certain problem, the work method is coarse, as to it39。s the inferiority move thief the angry look to then scold, acting for a management by the style of parent39。s type solemnly. The disaffection of the inferiority as to it39。s, reflect to shoot to the attack of the Human body, this is a kind of to the invasions of human rights. Everybody has it a race tradition, living environment, the family background etc. the factor result in everybody39。s living custom dissimilarity, each business enterprise, each team is all prehensive body, he has to forgive sex biggest, if the colleague39。s can39。t forgive effectively, the custom can39。t accept, not apprehensibility, even develop to can39。t is tolerant of situation, work for the impossible cooperation, hard munication. The society is a plicated and big munity, the multitudes, the elegant appearance is each difference, one of our employee, the cultural education accept by he different, growth environment of dissimilarity, the dissimilarity of the family history, may result in personal work method of each difference. A business enterprise leadership should take notice of it an inferiority of work result, not work the way method, we have of the leadership is notWant its inferiority to press own work way of thinking walk, do not understand the truth of the road Rome at all. So, inevitable bruise the work of the inferiority enthusiasm even is a creative power. Key of municatelisten to Hun Junta’s rade emphasizes in the 71 importance stalk。 crowd39。s benefits have no small matter. Every involve the body benefits and physically difficult affair of slice of crowd, again small also want to spare no effort to do with all strength. That year hair east rade39。s farmer sends out from the side area of in a grievance words, the selfreflection advertises for a food excessive, crowd burden too heavy problem, grasped to open an exhibition in time to produce sport and practice crack troops piece important event greatly, close the side area stem cluster relation ,the armed forces and people relation, make stronger antiday base. Be a leadership to want to be good at to listen to employee39。s noise of shouting, aware of self to accept employee direct, open speech road widely, slice actually a munication work of being the employee Listen to the employee39。s voice, the ment that includes back is necessary. Some voices may be out of hearing at that time, but wanted to spread person39。s ear sooner or later in of. Heard this kind of ment, don39。t be eager to provide an explanation, important is clarify with the fact. After Red Army go on a long journey, clears parts of Red Army warriors to stay the area persistence conflict at Su. Because the situation is dangerous, some budgets of the party from a few representative directors. Tie up in the waist to take care of carefully. Some warriors don39。t understand a circumstance, then the at the back ment, doubt the budget has already fallen into personal purse. Call a troops together immediately after hear, then solved calico sack from the waist, being which, pour all of the gelds on the table, say cordially：” the rades, this is money of the party, only so many, prepare to be under special circumstance to meet an emergency something to use. The party wants my preservation, I always dare none confusion to use. I have notice everyone of with responsibility, is kill by the enemy39。s gun in case of me, the dead body can not want, money wants to take to e back anyway . From cy poured gold see, the back ment is also a kind of very valid direct method. The back ment can39。t be afraid。 the key is oneself to want a body positive. The state of municate is tolerant of one by oneThe tolerance is a kind of acplishment, is a kind of generosity of spirit, breadth of view. Conduct and actions is a governor, should can is tolerant of some matters in the work with its subordinate employee. Is tolerant of this kind of generosity of spirit breadth of view can develop in the study, cultivated and deep person, then can attain to deal with affairs not surprised. Our governor, at diligent the study management knowledge, modern of some managements styles should read widely in the meantime。 act towards people conducting, rather than a lie wild jungle hero. Market economy, we want to study of the thing is too many, China is from the planned economy tread a person39。s socialism market economy very short more than 20 years just, academic circles, economic boundaries all Be investigate. Be a governor to only study continuously, then can progress unremittingly, a person only has to deal with affairs bottom a Wee deeply, then can have the generosity of spirit and the breadth of view of the is tolerant of. Certainly our tolerance isn39。t everything to promise, enduring to let without the principle. The mon saying say the gold have no foot red, the person has no perfect person, ask for perfection and blame and can39。t take, this time, we have to master to learned. Because the difference, the work method and the work style differences of the personality all may result in work in of moderate, even appear an antinomy, ifs it weren39。t for principle mistake, all can tolerate.